• John F. Wasik
    John F. Wasik Nov 9, 2018

    Could a recession rerun be in the cards for banks?

    A recent Bank of International Settlements report isn’t exactly an air-raid siren. But it signals banks may be ill prepared for the next crisis.

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  • In the new recipe for helpful banking robots, Pepper provides the spice

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 26, 2017

    The humanoid concierge deployed by Japan’s Mizuho Financial Group has been a runaway hit with customers—and judges—at the BAI Global Innovation Awards.

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  • Minimizing problems in legacy software

    David Mackay_resized
    David Mackay Jun 7, 2016

    To reduce the ‘technical debt’ accruing in their legacy systems, banks need to examine their procedures for software development and maintenance, as well as the problems specific to their legacy code.

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  • Surviving three most common M&A challenges

    Ruth Razook_resized
    Ruth Razook Apr 25, 2016

    Successful mergers require banks to surmount the challenges of managing critical timelines, transitioning to a new corporate culture and designing a solid plan for the consolidation.

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  • Strategic vendor management now a necessity

    Terence Roche_resized
    Terence Roche Apr 5, 2016

    Banks face a competitive disadvantage if non-traditional innovators develop technology that creates a better customer experience that can’t be matched by their current vendors.

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  • The importance of stress scenarios in budgeting

    Bryan Ridgway Dec 16, 2015

    With an imminent rise in interest rates possible, financial institutions need to run stress scenarios as part of their budgeting process to weigh the impact of those rising rates.

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  • Managing vendor and consultant risk

    Sona Jepsen Aug 7, 2015

    Avoiding destructive conflicts between a bank’s vendors and consultants requires that consultants have experience with leading vendors, know the growth rates of the top five and which ones are utilized by peer banks.

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  • Bolstering credit with pre-delinquency management

    Rajesh Muralidharan Varma Jun 17, 2015

    New techniques in pre-delinquency management can help credit card issuers understand their customers better and lower loss rates.

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