• Steve Sanders
    Steve Sanders Mar 12, 2020

    Cybersecurity protection for bank customers starts with awareness

    Education programs that spell out risks and identify safeguards can reduce losses and increase loyalty.

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  • Why strong security and authentication create more transactions

    Sherif Samy
    Sherif Samy Oct 3, 2018

    Consumers want it both ways—ease of digital use with security that makes it hard for crooks. Here’s how banks can answer the call.

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  • Fake IDs: How banks can spot and stop synthetic fraud

    Nick DeLeonardis
    Nick DeLeonardis Oct 2, 2018

    False identities drain the credit lines banks extend. But financial institutions can learn to defend against this growing trend.

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  • Detect, protect, perfect: Eight steps to supercharge your fraud detection techniques

    Michael Ames Jul 5, 2018

    When it comes to the fight against fast-moving digital crime, investigators are struggling to hold their own.The time has come to knit together strong detection and best business practices.

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  • Keeping customer data safe from abuse—and safe to use

    Lauri Giesen
    Lauri Giesen Jul 3, 2018

    The jump in breach headlines highlights the hazards banks face. But processed correctly and protected vigilantly, customer data benefits all.

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  • Hacked together: How crooks create one fake person from many real people

    Howard Altman_resized
    Howard Altman Jul 2, 2018

    Identity fraud hit record levels in 2017. But with dollar amounts flat, thieves are working a new angle stolen straight from a horror flick.

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  • High-tech wrecking balls: The five biggest cyber threats to banks in 2018

    Howard Altman_resized
    Howard Altman Jun 14, 2018

    From state-backed hackers to call-center cracks, the threats have multiplied in sophistication and number. But smart banks can fight back.

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  • Beating crooks at call center fraud

    John Cray_resized - High Res4 copy
    John Cray May 22, 2018

    The statistics and forecasts are dire. But by addressing three key challenges, call center employees can put bad actors on hold.

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