How technology is helping to streamline and accelerate loan processing

With the passing of the CARES Act, financial services organizations quickly worked through the obstacles of the Paycheck Protection Program (PPP) to provide funding to its small business customers. It wasn’t easy, and many organizations lacked the technology to manage the process efficiently.

As you think about how to streamline and accelerate loan processing in the future, these innovative demos can help you see how technology can expedite compliant loan processing for your customers in need.

How SBA-Approved Lenders can use E-signatures to Accelerate Loans

Presented By: OneSpan

During these times of crisis, small businesses are in desperate need to receive relief funds from the Coronavirus Aid, Relief, and Economic Security (CARES) Act as quickly as possible. In this demonstration, we first explain how OneSpan Sign’s esignatures comply with the specific esignature requirements outlined by the Small Business Administration (SBA) Paycheck Protection Program (PPP) for loan processing and then walk you through a small bank’s loan application using OneSpan Sign software.

For privacy reasons YouTube needs your permission to be loaded. For more details, please see our Privacy Statement.
I Accept


Patrick Albert, Senior Business Architect , OneSpan

Patrick Albert has more than 15 years of experience in business process automation and plays a strategic role for OneSpan, helping customers identify and prioritize target applications, document technical requirements and map out a strategic enterprise e-signature plan.


Download the OneSpan Sign SBA E-Signature Checklist for a concise summary of the requirements, including: types of signature, authentication, capturing intent, and records retention and distribution.

Download Checklist

Supporting in a Crisis

Presented By: ServiceNow

Helping banks to streamline small business Paycheck Protection lending, manage forgiveness and support US companies and their employees.

For privacy reasons YouTube needs your permission to be loaded. For more details, please see our Privacy Statement.
I Accept


Keith Pearson, Head of Financial Services, ServiceNow

Keith’s career spans 25 years and has taken him from Royal Air Force Officer to Software Business Founder and then Financial Services Leader. From late 2017 to early 2020 he led the ServiceNow Transformation Programme, which has gone on to be highly regarded in Financial Services, deploying ITSM Pro, ITOM, ITBM, IRM and CSM rapidly across a broad range of use cases to over 100,000 people.


Dan Barrett, Global Financial Services Architect, ServiceNow

Dan combines a deep technical knowledge of ServiceNow’s platform and FS expertise to guide decisions and designs for ServiceNow’s FS industry solutions. In his role, he also ensures that ServiceNow’s cloud, platform capabilities, and solutions meet the unique standards of the FS industry.


Over the next 10 years, financial services industry leaders expect even bigger changes in the banking world, which is currently in the midst of a major disruption. The industry is being shaped by the rise of artificial intelligence, big data, and advanced analytics; competition from tech-savvy players; and by consumers who increasingly expect a seamless and personalized digital customer experience. Read more to see how these leaders are thinking about the future and what steps many are recommending today in order to thrive amidst change.

Download Whitepaper