• Craig Guillot
    Craig Guillot Jul 12, 2019

    Digital machines, flesh-and-blood digits: Putting the human touch in mobile and online banking

    Yes, consumers want speed—lots of it. But as for giving up face-to-face interaction, not so fast.

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  • Digital machines, flesh-and-blood digits: Putting the human touch in mobile and online banking

    Craig Guillot
    Craig Guillot Jul 12, 2019

    Yes, consumers want speed—lots of it. But as for giving up face-to-face interaction, not so fast.

    Read More
  • Accounts receivable financing: From mystery to mastery

    Patrick True
    Patrick True Jul 11, 2019

    AR financing deserves a fresh look as demand grows among customers. Yet some banks lack a strategy to move forward.

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  • How one bank championed community resurgence

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 9, 2019

    Chris McComish, chief banking officer, consumer and wealth management at Chemical Bank, discusses Detroit's powerful comeback and the role his bank has played in relationship-driven growth and prosperity.

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  • How cyberthieves found blockchain’s weak link

    Howard Altman_resized
    Howard Altman Jul 3, 2019

    Perhaps goaded on by high-tech boasting, hackers cracked the mighty fortress known as blockchain. What will they target next?

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  • Fintech friendship: How banks can make peace and profits with financial technology companies

    Rui Nunes
    Rui Nunes Jul 2, 2019

    Tech has changed how consumers act and what they expect. Banks can learn from the digital giants that already delight them.

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  • The ins and outs of winning at innovation

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 1, 2019

    BAI Global Innovation Awards judge Amy Radin shares proven innovation strategies from her new book, "The Change Maker's Playbook."

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  • Ten robotic process automation strategies for retail bank success

    Scott Gregory
    Scott Gregory Jun 20, 2019

    Robotic process automation isn’t always easy to adopt. But done right, it means more competitive clout than ever before.

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