• Dror Oren
    Dror Oren May 16, 2018

    Should banks build or buy conversational AI?

    The FinTech philosophy of conventional banks needs a fresh look in the era of the chatbot and virtual assistant.

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  • Should banks build or buy conversational AI?

    Dror Oren
    Dror Oren May 16, 2018

    The FinTech philosophy of conventional banks needs a fresh look in the era of the chatbot and virtual assistant.

    Read More
  • Why blockchain matters—and bitcoin doesn’t

    George Warfel
    George Warfel May 14, 2018

    Many assume the digital ledger exists to trade cryptocurrency. In truth, blockchain stands to change banking for good, with or without bitcoin.

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  • Podcast: From going digital to growing digital with power and purpose

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 8, 2018

    Julien Courbe, of PwC, weighs in on how banks can gain focus and renewed perspective through picking the right projects—and leveraging the never-ending endgame of stellar customer experience.

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  • Let the cloud reign: The rise of regulatory reporting as a service

    Ajay Katara
    Ajay Katara May 2, 2018

    It’s known by an impossible acronym, RRaaS. But as a solution to the rigors of regulation, it may well deserve a double-A grade.

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  • Getting current with cryptocurrency

    Bob Rutherford
    Bob Rutherford Apr 30, 2018

    Cryptocurrencies such as bitcoin and ethereum took financial institutions by surprise. Now it’s time to play catch up.

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  • Putting your finger on it: Opportunities and obstacles in banking biometrics

    Geoff Williams
    Geoff Williams Apr 27, 2018

    Once disdained by consumers, the technology that scans thumbs, faces and voices is catching on. Yet for banks, it remains far from foolproof.

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  • Raising voices: Can chatbots help your community bank?

    Craig Guillot
    Craig Guillot Apr 26, 2018

    Unlike old-school automated phone technology, chatbots talk with customers in everyday language. Are small banks ready to start a conversation?

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