• Charles Wendel
    Charles Wendel Mar 15, 2019

    Put on your rethinking caps: Relationship banking in a digital era

    Banks have employed time-tested models to create and grow customer bonds. But is it now a case of limited time?

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  • Put on your rethinking caps: Relationship banking in a digital era

    Charles Wendel
    Charles Wendel Mar 15, 2019

    Banks have employed time-tested models to create and grow customer bonds. But is it now a case of limited time?

    Read More
  • Seizing change in seas of change: a 2019 compass for AI in banking

    • David Wallace
    • James Ruotolo
    Mar 13, 2019

    To balance strong data security and swift customer experience, banks have valuable tools in machine learning and automation.

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  • Making blockchain safer and smarter for bank customers

    ​Marco Lafrentz
    ​Marco Lafrentz Feb 27, 2019

    How can banks make the use of blockchain for consumers and businesses ubiquitous and secure? The key lies in the key—literally.

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  • Checking in to a new profit center: Hospitality lending as a commercial portfolio essential

    Anuj Mittal
    Anuj Mittal Feb 25, 2019

    Hospitality is an often-overlooked market. But banks that study it up close and offer the right tech tools can tap its abundant opportunities.

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  • How banks can gain a clearer vision of high tech's next wave

    George Warfel
    George Warfel Feb 15, 2019

    For decades, banks have failed to forecast and thus seize on high-tech breakthroughs. Here’s how to break from the pack.

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  • Podcast: Aiming to please SMBs

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 12, 2019

    Charles Wendel, owner of Financial Institutions Consulting, discusses how banks can build meaningful and fruitful relationships with small- and medium-sized businesses

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  • How digital disruption will uproot retail banking

    Raj Rajgopal
    Raj Rajgopal Feb 8, 2019

    The day will soon arrive when one app ties together all the services banking customers need and want—with or without banks out front.

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