For all the stress on FinTech—and stressing out about it—banks are better off tackling issues of underperformance.
Banks large and small are rethinking physical retail delivery. But rather than just work with decreased spaces and increased tech, forward-thinking institutions are taking a more considered, human approach to branch updates.
You don’t need Alexa or Siri to tell you: Voice banking is on the way, and it will change how banks and consumers do business.
How best to meet round-the-clock customer expectations? Bring on the banker bots, and other artificial intelligence breakthroughs.
The technology scans the finer features of the eye to create a new layer of banking security—and enough buzz to earn accolades in the BAI Global Innovation Awards.
The humanoid concierge deployed by Japan’s Mizuho Financial Group has been a runaway hit with customers—and judges—at the BAI Global Innovation Awards.