• Ron Shevlin
    • Sam Kilmer
    Mar 2, 2017

    Change is in the air: Why banks are leaving money on the table

    For all the stress on FinTech—and stressing out about it—banks are better off tackling issues of underperformance.

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  • Change is in the air: Why banks are leaving money on the table

    • Ron Shevlin
    • Sam Kilmer
    Mar 2, 2017

    For all the stress on FinTech—and stressing out about it—banks are better off tackling issues of underperformance.

    Read More
  • Branching out, reaching out

    KAREN EPPER HOFFMAN_resized
    Karen Epper Hoffman Mar 1, 2017

    Banks large and small are rethinking physical retail delivery. But rather than just work with decreased spaces and increased tech, forward-thinking institutions are taking a more considered, human approach to branch updates.

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  • To boldly go where no bank has gone before: Voice banking and the ‘Star Trek’ effect

    Robb_250x250
    Robb Gaynor Feb 28, 2017

    You don’t need Alexa or Siri to tell you: Voice banking is on the way, and it will change how banks and consumers do business.

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  • AI gathering steam in mainstream banking

    Anne Gabriel_resized
    Anne Rawland Gabriel Feb 27, 2017

    How best to meet round-the-clock customer expectations? Bring on the banker bots, and other artificial intelligence breakthroughs.

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  • Private eyes, indeed: Wells Fargo business customers benefit from eyeprint technology

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    Lou Carlozo Feb 2, 2017

    The technology scans the finer features of the eye to create a new layer of banking security—and enough buzz to earn accolades in the BAI Global Innovation Awards.

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  • In the new recipe for helpful banking robots, Pepper provides the spice

    Lou_Carlozo_resized
    Lou Carlozo Jan 26, 2017

    The humanoid concierge deployed by Japan’s Mizuho Financial Group has been a runaway hit with customers—and judges—at the BAI Global Innovation Awards.

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  • How do you bridge the divide in culture between FinTech and banks?

    Jan 11, 2017