The days of manual processes and customer guesswork are gone. Here’s how to offer superior service and meet consumer needs in a digital age.
Mastering the fundamentals of customer data consolidation, real time interfaces and speed-to-market capabilities makes it easier to embrace innovation.
2014 will be a year in which technological advances and new operational models increasingly dominate the banking landscape.
Banks seeking to improve their innovation efforts are turning to ‘Open Innovation’ programs that leverage internal talent.
Judges of the BAI-Finacle Global Banking Innovation Awards say innovation, particularly in mobile technology, will help improve public trust in banks by improving the customer experience.
Winners of the BAI-Finacle Global Banking Innovation Awards say that innovation in financial services requires focus and a disciplined process to develop and implement new ideas.
Although they remain reluctant to loosen credit standards, banks can increase their small business lending by other means, such as offering value-based packages.
The eight finalists of the 2012 BAI-Finacle Global Innovation Awards are focused on using innovation to break outside of banking’s traditional product, service and channel boundaries.