• Ed Obrien
    Ed O'Brien Sep 20, 2017

    Clever leverage for customers: Enhanced experiences through AI and machine learning

    In some corners of banking, heightened customer experience is all talk. Together, artificial intelligence and machine learning add up to all action.

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  • The Internet of Things to come

    KAREN EPPER HOFFMAN_resized
    Karen Epper Hoffman Nov 11, 2016

    Payments, operations and customer outreach will all depend on interconnected devices that talk to each other. How will this change and challenge retail banks?

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  • OK, we need to innovate—but where do we start?

    Graham Seel
    Graham Seel Nov 7, 2016

    Yes, it’s about high tech for community banks. But innovation also needs to address crucial concerns from dealing with regulators to working with core banking vendors.

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  • Another smart side of artificial intelligence

    Anne Gabriel_resized
    Anne Rawland Gabriel Oct 11, 2016

    Large institutions spend nearly $1 billion annually on to address compliance issues. But a new report says artificial intelligence tools are already aiding early adopters.

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  • Facebook’s Noah Choi and his enticing digital invitation to banks

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 4, 2016

    Facebook’s client partner in financial services explains how social media can help banks hone their efforts to find, land and service customers.

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  • The payments landscape comes of age

    Robert Stowe England
    Robert Stowe England Oct 3, 2016

    Marqeta’s Salman Syed shares how his company is shaking up arenas from virtual card issuance to payments processing for web-based delivery services.

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  • Financial services APIs: Amazing potential innovations

    Manish Grover
    Manish Grover Sep 27, 2016

    Exploring how Application Programming Interfaces (API's) will change the face of 21st Century banking.

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  • RegTech as premium tech: Fueling a high-octane digital transformation strategy

    Reetu Khosla_headshot
    Reetu Khosla Sep 26, 2016

    In balancing the demands of compliance and needs of customers, financial technology holds the key.

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