• BAI Managing Editor Lou Carlozo
    Lou Carlozo Mar 14, 2018

    A FinTech trailblazer reflects on the true meaning of innovation

    Sue Britton, the CEO and co-founder of one of Canada’s most dynamic FinTech accelerators is a self-styled trailblazer.

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  • Dust BinTech: Why your innovation lab may be D.O.A.

    Amy Radin
    Amy Radin Apr 12, 2017

    Many failures put labs on the slab, from lack of courage to a glut of innovation theater.

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  • Catching fraud off guard: How artificial intelligence will power next-generation fraud mitigation

    Akli Adjaoute
    Akli Adjaoute Apr 3, 2017

    Battling money laundering and fraud demands a next-generation force that can outthink the crooks.

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  • Change is in the air: Why banks are leaving money on the table

    • Ron Shevlin
    • Sam Kilmer
    Mar 2, 2017

    For all the stress on FinTech—and stressing out about it—banks are better off tackling issues of underperformance.

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  • Branching out, reaching out

    Karen Epper Hoffman Mar 1, 2017

    Banks large and small are rethinking physical retail delivery. But rather than just work with decreased spaces and increased tech, forward-thinking institutions are taking a more considered, human approach to branch updates.

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  • To boldly go where no bank has gone before: Voice banking and the ‘Star Trek’ effect

    Robb Gaynor Feb 28, 2017

    You don’t need Alexa or Siri to tell you: Voice banking is on the way, and it will change how banks and consumers do business.

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  • AI gathering steam in mainstream banking

    Anne Gabriel_resized
    Anne Rawland Gabriel Feb 27, 2017

    How best to meet round-the-clock customer expectations? Bring on the banker bots, and other artificial intelligence breakthroughs.

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  • Private eyes, indeed: Wells Fargo business customers benefit from eyeprint technology

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 2, 2017

    The technology scans the finer features of the eye to create a new layer of banking security—and enough buzz to earn accolades in the BAI Global Innovation Awards.

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