• BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 11, 2018

    Innovation in banking: How problem solvers become pace setters

    Innovation expert Amy Radin says banks can start their journey by asking how their next important project can change people’s lives.

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  • Dust BinTech: Why your innovation lab may be D.O.A.

    Amy Radin
    Amy Radin Apr 12, 2017

    Many failures put labs on the slab, from lack of courage to a glut of innovation theater.

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  • Catching fraud off guard: How artificial intelligence will power next-generation fraud mitigation

    Akli Adjaoute
    Akli Adjaoute Apr 3, 2017

    Battling money laundering and fraud demands a next-generation force that can outthink the crooks.

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  • Change is in the air: Why banks are leaving money on the table

    • Ron Shevlin
    • Sam Kilmer
    Mar 2, 2017

    For all the stress on FinTech—and stressing out about it—banks are better off tackling issues of underperformance.

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  • Branching out, reaching out

    KAREN EPPER HOFFMAN_resized
    Karen Epper Hoffman Mar 1, 2017

    Banks large and small are rethinking physical retail delivery. But rather than just work with decreased spaces and increased tech, forward-thinking institutions are taking a more considered, human approach to branch updates.

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  • To boldly go where no bank has gone before: Voice banking and the ‘Star Trek’ effect

    Robb_250x250
    Robb Gaynor Feb 28, 2017

    You don’t need Alexa or Siri to tell you: Voice banking is on the way, and it will change how banks and consumers do business.

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  • AI gathering steam in mainstream banking

    Anne Gabriel_resized
    Anne Rawland Gabriel Feb 27, 2017

    How best to meet round-the-clock customer expectations? Bring on the banker bots, and other artificial intelligence breakthroughs.

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  • Private eyes, indeed: Wells Fargo business customers benefit from eyeprint technology

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 2, 2017

    The technology scans the finer features of the eye to create a new layer of banking security—and enough buzz to earn accolades in the BAI Global Innovation Awards.

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