• Aug 20, 2019

    When fintech takes on a greater purpose

    Innovation in financial services sometimes overlooks the pressing needs of consumers who teeter on the edge of financial peril. Causes for trouble are many: staggering student loan debt, massive credit card balances and minuscule savings. Yet fintechs can make a major difference. To explain how, we'll chat with David Reiling, CEO of Sunrise Banks and author of the book "Fintech4GOOD."

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  • AI gathering steam in mainstream banking

    Anne Gabriel_resized
    Anne Rawland Gabriel Feb 27, 2017

    How best to meet round-the-clock customer expectations? Bring on the banker bots, and other artificial intelligence breakthroughs.

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  • Private eyes, indeed: Wells Fargo business customers benefit from eyeprint technology

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 2, 2017

    The technology scans the finer features of the eye to create a new layer of banking security—and enough buzz to earn accolades in the BAI Global Innovation Awards.

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  • In the new recipe for helpful banking robots, Pepper provides the spice

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 26, 2017

    The humanoid concierge deployed by Japan’s Mizuho Financial Group has been a runaway hit with customers—and judges—at the BAI Global Innovation Awards.

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  • How do you bridge the divide in culture between FinTech and banks?

    Jan 11, 2017
  • Transformation, innovation, collaboration: CIOs need to step up as digital change agents

    Philippe Dintrans_resized
    Philippe Dintrans Jan 5, 2017

    Where some senior business leaders are heavily involved in shaping customer experience, CIOs are uniquely positioned to foster digital transformation — and harness the power of the IT value chain.

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  • The Internet of Things to come

    KAREN EPPER HOFFMAN_resized
    Karen Epper Hoffman Nov 11, 2016

    Payments, operations and customer outreach will all depend on interconnected devices that talk to each other. How will this change and challenge retail banks?

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  • OK, we need to innovate—but where do we start?

    Graham Seel
    Graham Seel Nov 7, 2016

    Yes, it’s about high tech for community banks. But innovation also needs to address crucial concerns from dealing with regulators to working with core banking vendors.

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