• Ed Obrien
    Ed O'Brien Sep 20, 2017

    Clever leverage for customers: Enhanced experiences through AI and machine learning

    In some corners of banking, heightened customer experience is all talk. Together, artificial intelligence and machine learning add up to all action.

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  • Robert Herjavec of Shark Tank on funding innovation

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    Kenneth Cline Oct 11, 2015

    Shark Tank star and BAI Retail Delivery 2015 speaker Robert Herjavec says bankers need to embrace innovations in customer convenience and information security.

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  • Andrew Zolli on thriving amid disruptive change

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    Kenneth Cline Sep 11, 2015

    Global trends expert and upcoming BAI Retail Delivery 2015 speaker Andrew Zolli says financial services companies can thrive amid disruptive change if they adhere to their values and continually embrace small innovations.

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  • Barbara Corcoran on funding innovation

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    Kenneth Cline Sep 8, 2015

    Barbara Corcoran, star of ABC’s hit show Shark Tank and upcoming speaker at BAI Retail Delivery 2015, says new project advocates need to incorporate ‘entertainment value’ into their pitches for funding.

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  • Measuring Innovation to Improve It

    Matt Calman Apr 20, 2015

    Measuring the success of a bank innovation program is best accomplished by focusing on inputs, outputs and processes.

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  • Sustaining innovation for customers

    Chris Burritt Mar 25, 2015

    Banks that are able to innovate on a continuous basis do so by building a culture that sparks and sustains innovation, say past winners of the BAI-Infosys Finacle Global Innovation Awards.

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  • Organizational structure for innovation

    Matt Calman Mar 3, 2015

    The chances for successful innovation initiatives increase if banks utilize organizational structures that facilitate efficient cooperation.

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  • Top ten predictions for banks in 2015

    William Weidman Jan 5, 2015

    Both innovation and expense reduction will dominate the top 10 trends for retail banks in 2015.

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