Predictive analytics can target your most eager customers—and compel them to stick around.
Finalists for the BAI Global Innovation Awards embody curiosity, grit and a proven ability to lead change rather than follow it.
Poulomi Damany, vice president of data products for Credit Karma, discusses how banks can more effectively gauge the risk of lending to underserved consumers by using data beyond the FICO score.
In this rapidly changing environment, how should financial institutions develop their digital strategy? Here’s a 10-step roadmap for success.
The jump in breach headlines highlights the hazards banks face. But processed correctly and protected vigilantly, customer data benefits all.
Banks that include a pair of 2017 BAI Global Innovation Awards standouts are leveraging strategies that blend the physical and digital customer experiences.
Social media’s dark side emerged in the Cambridge Analytica scandal. It’s a teachable, encouraging moment for banks that put trust first.
Chinese online merchants now integrate social media, ecommerce and finance. But all banks can get ready for the sea changes ahead.