• Terry Badger
    Terry Badger Mar 31, 2020

    ECM as a powerful workflow tool for financial institutions

    Spare rooms, couches and dining room tables are now office space for millions of Americans working from home due to COVID-19. But a dispersed labor force still needs access to data and documents, as well as powerful workflow tools to integrate individual efforts across the organization. Fiserv’s Josh Spisak discusses how enterprise content management can be one of those centralizing tools on this week’s podcast.

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  • Expanding the mined: Beyond gathering data for data’s sake

    Lauri Giesen
    Lauri Giesen Oct 30, 2019

    Gathering and assembling the right data presents a challenge in itself. But first comes the call to set a strategy for applying it.

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  • Video: The state of digital transformation in banking today

    Holly Hughes_resized2
    Holly Hughes Oct 28, 2019

    What are the key issues surrounding digital transformation? How can financial services leaders converge technology with customer experience? Watch the discussion between BAI's Holly Hughes, FinTech Forge’s Jason Henrichs and Amount’s Kevin Lewis.

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  • Fighting financial fragmentation is all about relationships

    Tyson Nargassans
    Tyson Nargassans Oct 16, 2019

    One irony of the digital banking revolution is that high-tech data analysis can help traditional institutions win back a place of importance in people’s financial lives.

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  • Innovation insights: A look at the 2019 BAI Global Innovation Awards winners

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 15, 2019

    Fresh off announcing this year's winners of the BAI Global Innovation Awards, BAI president and CEO Debbie Bianucci shares what makes this year's crop stand out and how true innovation permeates every layer of a forward-thinking financial institution.

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  • Of fortunes told: Peering into the digital crystal ball

    10.10 ADRIANA LYNCH
    Adriana Lynch Oct 8, 2019

    Predictive analytics can target your most eager customers—and compel them to stick around.

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  • Digital transformation begins with operational transformation

    Drew Sievers
    Drew Sievers Sep 23, 2019

    Fintechs target niche customer needs like never before. Here’s how banks can respond by breaking down walls between retail and wealth groups.

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  • Of process and progress: How automated reconciliation manages internal controls

    Clodagh Swennumson Sep 13, 2019

    Manual processes can no longer keep up with compliance and fraud fighting objectives. Here’s how automation makes a difference.

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