• Lee Wetherington
    Lee Wetherington Jun 21, 2018

    Some banks fear Amazon—but here’s what Amazon fears

    Chinese online merchants now integrate social media, ecommerce and finance. But all banks can get ready for the sea changes ahead.

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  • A FinTech trailblazer reflects on the true meaning of innovation

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Mar 14, 2018

    Sue Britton, the CEO and co-founder of one of Canada’s most dynamic FinTech accelerators is a self-styled trailblazer.

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  • For the mortgage industry, so much depends on customer service spend

    Mia Papanicolaou
    Mia Papanicolaou Mar 6, 2018

    Mortgage providers struggle with customer retention. Enter a roadmap that points the way forward.

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  • All in with AI: How artificial intelligence will disrupt banking—and customer experience—for good

    Christian Engel
    Christian Engel Mar 5, 2018

    Whether used to digest data or help voice-activated devices learn as they go, AI helps bank customers get more of what they want.

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  • Podcast: How an award-winning FinTech disruptor creates financial and societal change

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 27, 2018

    Balázs Némethi discusses how he leveraged blockchain to create a platform honored for its societal impact and disruptive innovation.

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  • Big bets, brave steps: Six top trends in financial services

    Grayson Clarke
    Grayson Clarke Feb 26, 2018

    Small businesses have seen loan approvals pick up—but is it enough? The answer may lie in a creative partnership.

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  • What works—and what does not—when approaching digital marketing

    Jeanne Pinder_resized
    Jeanne Pinder Feb 16, 2018

    It’s not all about Facebook and ‘automagical’ ads. Experts pull back the curtain on smart targeting strategies.

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  • How to handle questions about cryptocurrency from your customers

    Patrick Sanders
    Patrick Sanders Feb 2, 2018

    Given their volatility and lack of central bank backing, bitcoin and other cryptocurrencies represent real danger for financial services clients.

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