• Lee Wetherington
    Lee Wetherington Jun 21, 2018

    Some banks fear Amazon—but here’s what Amazon fears

    Chinese online merchants now integrate social media, ecommerce and finance. But all banks can get ready for the sea changes ahead.

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  • AI, as in actionable insights: The future of artificial intelligence in payments

    Fran Duggan
    Fran Duggan Feb 1, 2018

    Consumers are starting to chat up their devices. As the devices chat back, banks can join the conversation with improved, expanded service.

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  • Sign on the bottom line: How e-signatures keep bank branches relevant in the digital age

    Tommy Petrogiannis
    Tommy Petrogiannis Jan 24, 2018

    Branches can get current through specialized digital technology that cuts paperwork and boosts efficiency.

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  • Podcast: After two decades, internet banking continues to change

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 16, 2018

    Nicole Lorch, First Internet Bank’s executive vice president and chief operating officer, shares her perspective on where banks must focus in 2018 to remain viable in the digital realm.

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  • Blanket security: How AI is remaking risk management

    Karl Dahlgren
    Karl Dahlgren Jan 5, 2018

    Whether by ignorance, uncertainty or even fear, some banks are late to AI. Here’s what they stand to gain by getting on board—now.

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  • Why artificial intelligence is BAI’s 2018 Trend of the Year

    Debbie Bianucci
    Debbie Bianucci Jan 4, 2018

    In 2017, AI inspired celebration and caution. Here’s why 2018 promises to move the banking industry from state of confusion to state of the art.

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  • From hard work to network: When banks organize their in-house info

    Mark Anderson
    Mark Anderson Dec 19, 2017

    Getting managers, board members and staff on the same page isn’t easy. The key is to share resources via in-house intranets.

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  • Guardian angles: Teaching talent the fine points of compliance

    Katie Kuehner-Hebert
    Katie Kuehner-Hebert Dec 18, 2017

    Spotting suspicious activity isn’t just for compliance officers. New hires and veteran staffers must know and practice the essentials.

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