• Terry Badger
    Terry Badger Mar 31, 2020

    ECM as a powerful workflow tool for financial institutions

    Spare rooms, couches and dining room tables are now office space for millions of Americans working from home due to COVID-19. But a dispersed labor force still needs access to data and documents, as well as powerful workflow tools to integrate individual efforts across the organization. Fiserv’s Josh Spisak discusses how enterprise content management can be one of those centralizing tools on this week’s podcast.

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  • Life in the really fast lane: How banks can prepare for the 5G revolution

    Craig Guillot
    Craig Guillot Aug 15, 2019

    The fifth generation wireless system is here. Banks can ignore it at their own peril or race to the front lines of customer experience.

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  • Take me to your lender: How robotic agents fight mortgage processing profit drains

    Arvind Jagannath
    Arvind Jagannath Aug 12, 2019

    Here’s how AI takes the errors, sluggishness and exhausting paperwork out of the homebuying equation.

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  • Sidestep the ‘go digital’ drama: Write your own script

    • Elizabeth Conlisk
    • Michael Goyne
    Aug 7, 2019

    By watching how online merchants treat their customers, mortgage industry leaders can create a game-changing digital experience.

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  • Wide open banking: A connected model for loyalty success

    Manish Grover
    Manish Grover Aug 5, 2019

    Traditional ways of measuring loyalty fall short. Enter a financial services breakthrough that rewrites the script.

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  • Collections and the next recession: An overlooked prep strategy

    Angela Granger
    Angela Granger Aug 1, 2019

    The economy’s record bull run can’t last forever. Now’s the time for banks to put tech-savvy collections strategies into place.

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  • What would a Bank of Amazon look like?

    Geoff Williams
    Geoff Williams Jul 29, 2019

    With its credit cards, new real estate foray and huge customer base, Amazon could start the journey any time—assuming it hasn’t already.

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  • Innovation and real value, taking the world by storm

    Sandeep Deobhakta
    Sandeep Deobhakta Jul 25, 2019

    From the UK to Korea, regulators, fintechs and financial leaders have joined forces to boost inclusion and create breakthroughs.

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