Chinese online merchants now integrate social media, ecommerce and finance. But all banks can get ready for the sea changes ahead.
Consumers are starting to chat up their devices. As the devices chat back, banks can join the conversation with improved, expanded service.
Branches can get current through specialized digital technology that cuts paperwork and boosts efficiency.
Nicole Lorch, First Internet Bank’s executive vice president and chief operating officer, shares her perspective on where banks must focus in 2018 to remain viable in the digital realm.
Whether by ignorance, uncertainty or even fear, some banks are late to AI. Here’s what they stand to gain by getting on board—now.
In 2017, AI inspired celebration and caution. Here’s why 2018 promises to move the banking industry from state of confusion to state of the art.
Getting managers, board members and staff on the same page isn’t easy. The key is to share resources via in-house intranets.
Spotting suspicious activity isn’t just for compliance officers. New hires and veteran staffers must know and practice the essentials.