• Anne Brennan
    Anne Brennan Nov 29, 2018

    The prime question: Should banks fear Amazon?

    Rather than worrying, banks should find new ways to keep culture, clients and collaboration front and center.

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  • Putting your finger on it: Opportunities and obstacles in banking biometrics

    Geoff Williams
    Geoff Williams Apr 27, 2018

    Once disdained by consumers, the technology that scans thumbs, faces and voices is catching on. Yet for banks, it remains far from foolproof.

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  • Raising voices: Can chatbots help your community bank?

    Craig Guillot
    Craig Guillot Apr 26, 2018

    Unlike old-school automated phone technology, chatbots talk with customers in everyday language. Are small banks ready to start a conversation?

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  • For a former Amazon leader, data transparency in banking has clear advantages

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 25, 2018

    Andreas Weigend, Amazon's former chief scientist, shares his compelling vision for how financial institutions can leverage data for consumer benefit.

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  • A recipe for banking success: passion, caring and daring

    Duena Blomstrom
    Duena Blomstrom Apr 23, 2018

    Deferring learning about FinTech is not an option. What’s more, there’s a deficit in the so-called soft value of heart.

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  • Artificial intelligence for real-world regulatory hurdles

    Lauri Giesen
    Lauri Giesen Apr 19, 2018

    Balancing the needs of consumers and demands of regulators can be tricky business. But a new wave of technology looks set to bridge the gap.

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  • Ability through agility: Using agile tech strategies to win the customer service race

    Greg Beaubien
    Greg Beaubien Apr 18, 2018

    To develop software faster and improve customer experiences, banks are taking a page from the high-tech playbook.

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  • Changing the score: How alternative lenders rethink FICO ratings

    Jeanne Pinder_resized
    Jeanne Pinder Apr 13, 2018

    For years, creditworthiness has hinged on payment history. But a new breed of lenders has added new metrics to the formula.

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