• Avril Castagnetta
    • Heidi Boyle
    Jul 29, 2016

    Get Started with Social Selling

    The emerging practice of social selling calls for new sales processes, controls and governance models.

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  • Get Started with Social Selling

    • Avril Castagnetta
    • Heidi Boyle
    Jul 29, 2016

    The emerging practice of social selling calls for new sales processes, controls and governance models.

    Read More
  • Digital Takes Innovation to the Next Level

    Debbie Bianucci_resized
    Debbie Bianucci Jul 25, 2016

    Digital technology has propelled innovative financial institutions to the next level of improving the customer experience, say judges in the 2016 BAI Global Banking Innovation Awards program.

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  • Making the Best of Core Conversions

    Stacey Zengel_resized
    Stacey Zengel Jul 20, 2016

    Changing bank core systems can be a daunting challenge but careful planning and preparation can minimize the difficulties.

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  • Responsive Design for Digital Banking

    Mark Ryan - resized
    Mark Ryan Jun 28, 2016

    To deliver the high caliber digital banking experiences that customers expect, financial institutions need to make their websites easily viewable on any device.

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  • Three Ways to Improve Customer Feedback Collection

    Tobias Bessone_resized
    Tobias Bessone Jun 22, 2016

    The gathering and utilization of customer feedback can be enhanced by technologies such as robots, artificial intelligence and facial recognition.

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  • Enforcing Technology Strategy by the CEO

    Scott Hodgins_resized
    Scott Hodgins Jun 17, 2016

    Once technology policy is designed and implemented, bank CEOs need to mount their bully pulpit and make sure employees get with the program.

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  • Digital Newcomers Push Traditional Banks to Improve

    Sonny Singh_resized
    Sonny Singh Jun 13, 2016

    The race between traditional banks and their FinTech challengers ultimately pushes both sides to improve service to the consumer.

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