• Dror Oren
    Dror Oren Jun 12, 2019

    No small talk: Why conversational AI is propelling bank channels

    Customers who seek better experiences will find them at institutions that turn virtual assistants into real problem solvers.

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  • For bankers enduring work week wear and tear, wearables to the rescue

    Katie Kuehner-Hebert
    Katie Kuehner-Hebert Dec 9, 2016

    Trials are showing how a clever app- wristband mix can bust stress before it breaks employees all the way up to the C-suite.

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  • The future of financial services: Digital, personalized, customer-centric

    Larry Augustin_resized
    Larry Augustin Dec 7, 2016

    Yes, technology can advance customer service. But it needs to support a commitment to serve customers through every step of their banking journey.

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  • E-signs of the times: How e-signatures, e-notarization confound mortgage lending

    Jeanne Pinder_resized
    Jeanne Pinder Dec 2, 2016

    Even for online lenders, it’s impossible to pin down a universal legal standard, let alone uniform procedures.

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  • Ahead in the cloud: How managed services help small banks deliver big time

    Jeff Kaplan_resized
    Jeff Kaplan Dec 1, 2016

    Public cloud advantages have come to managed private cloud environments, which amounts to a win for small to mid-sized financial institutions.

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  • Hossein Rahnama’s Flybits is no FinTech fly-by-night

    CAITLIN KELLY_resized
    Caitlin Kelly Nov 23, 2016

    Millions of Canadian consumers use the technology to maximize their mobile banking experience—and the banks win, too.

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  • The FinTech honeymoon is over: Now what?

    Rene_Lacerte_resize
    René Lacerte Nov 21, 2016

    Young FinTechs face a harsh new reality. After years of growth fueled by venture capital, market dynamics have produced three imperatives.

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  • Thinking about the Internet of Things

    KAREN EPPER HOFFMAN_resized
    Karen Epper Hoffman Nov 14, 2016

    For more than a decade, bankers have mulled the potential of interconnected devices. But where new tech leads, hacking and compliance concerns follow.

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