• Robb_250x250
    Robb Gaynor Oct 15, 2018

    The new era of managing digital relationship engagement

    Despite big-bank clout, community banks and credit unions can leap frog ahead through digital employee engagement.

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  • Raising voices: Can chatbots help your community bank?

    Craig Guillot
    Craig Guillot Apr 26, 2018

    Unlike old-school automated phone technology, chatbots talk with customers in everyday language. Are small banks ready to start a conversation?

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  • For a former Amazon leader, data transparency in banking has clear advantages

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 25, 2018

    Andreas Weigend, Amazon's former chief scientist, shares his compelling vision for how financial institutions can leverage data for consumer benefit.

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  • Banks are open to open banking: Better ways to work with FinTech

    Kylee Wooten
    Kylee Wooten Apr 11, 2018

    FinTech companies—once viewed as competitors—now find major benefits working with banks and APIs can help lead the way.

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  • Podcast: Building the best defense against crooks and hackers

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 3, 2018

    David Bryan of IBM’s X-Force Red reveals how white hat hackers test (and often defeat) the cybersecurity measures businesses have in place, while offering practical advice for keeping bank data secure.

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  • First impressions account: How to create positive impression when signing up customers

    • Jim Sohigian
    • Chris Allen
    Apr 2, 2018

    Consumers used to smooth, speedy ecommerce have a harder time opening bank accounts. It’s time to change that.

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  • Sign on the bottom line: How e-signatures keep bank branches relevant in the digital age

    Tommy Petrogiannis
    Tommy Petrogiannis Jan 24, 2018

    Branches can get current through specialized digital technology that cuts paperwork and boosts efficiency.

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  • Why artificial intelligence is BAI’s 2018 Trend of the Year

    Debbie Bianucci
    Debbie Bianucci Jan 4, 2018

    In 2017, AI inspired celebration and caution. Here’s why 2018 promises to move the banking industry from state of confusion to state of the art.

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