• Dror Oren
    Dror Oren Jun 12, 2019

    No small talk: Why conversational AI is propelling bank channels

    Customers who seek better experiences will find them at institutions that turn virtual assistants into real problem solvers.

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  • First impressions account: How to create positive impression when signing up customers

    • Jim Sohigian
    • Chris Allen
    Apr 2, 2018

    Consumers used to smooth, speedy ecommerce have a harder time opening bank accounts. It’s time to change that.

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  • Sign on the bottom line: How e-signatures keep bank branches relevant in the digital age

    Tommy Petrogiannis
    Tommy Petrogiannis Jan 24, 2018

    Branches can get current through specialized digital technology that cuts paperwork and boosts efficiency.

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  • Why artificial intelligence is BAI’s 2018 Trend of the Year

    Debbie Bianucci
    Debbie Bianucci Jan 4, 2018

    In 2017, AI inspired celebration and caution. Here’s why 2018 promises to move the banking industry from state of confusion to state of the art.

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  • Hire with fire: Taking a page from the FinTech playbook

    Marco Buscaglia
    Marco Buscaglia Dec 14, 2017

    Some traditional banks fret they lack the glamour of high-tech outfits. But luring tech-savvy employees is easier than you think.

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  • Smart advice for smart robo advising

    250x250_Mark_Kowalczyk
    Mark Kowalczyk Nov 13, 2017

    For all its potential, roboadvising poses challenges of consistency and quality. Here’s how banks can best leverage all that robos have to offer.

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  • Seize the light: The changing world of FinTech opportunities

    Matt Hatch
    Matt Hatch Nov 10, 2017

    FinTech adoption can’t be stopped. On the journey to even greater digital age leverage, here’s where smart financial services organizations can start.

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  • Open for business: Best practices to implement open API

    Satya Das
    Satya Swarup Das Oct 30, 2017

    Application program interfaces are shaking up the banking world. Here are six smart steps to API success.

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