• Marco Buscaglia
    Marco Buscaglia Dec 14, 2017

    Hire with fire: Taking a page from the FinTech playbook

    Some traditional banks fret they lack the glamour of high-tech outfits. But luring tech-savvy employees is easier than you think.

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  • From branches to big data: Five predictions for 2017

    Dave Kerstein_resized
    David Kerstein Jan 6, 2017

    So begins a new year, a new administration and new possibilities in the ways banks will approach business and operations.

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  • Betting on the bot: How chatbots will change the face of banking in 2017

    Lauri Giesen
    Lauri Giesen Jan 4, 2017

    Following consumer affection for chatbots, some banks will use them to help customers monitor finances. But how—and are they secure?

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  • Way to grow: How Senior Solution seized FinTech’s potential

    Nuno Fernandes_resized
    Nuno Fernandes Dec 20, 2016

    The Brazilian company’s success offers four lessons for banking industry startups hoping to scale.

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  • Drowning in data, starving for insight: Starting the customer analytics journey

    Matt Lindsay_resized
    Matt Lindsay Dec 15, 2016

    Analytics is one thing; analyzing how to apply it another. For all the data complexity, it begins with keeping things simple.

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  • For bankers enduring work week wear and tear, wearables to the rescue

    Katie Kuehner-Hebert
    Katie Kuehner-Hebert Dec 9, 2016

    Trials are showing how a clever app- wristband mix can bust stress before it breaks employees all the way up to the C-suite.

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  • The future of financial services: Digital, personalized, customer-centric

    Larry Augustin_resized
    Larry Augustin Dec 7, 2016

    Yes, technology can advance customer service. But it needs to support a commitment to serve customers through every step of their banking journey.

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  • E-signs of the times: How e-signatures, e-notarization confound mortgage lending

    Jeanne Pinder_resized
    Jeanne Pinder Dec 2, 2016

    Even for online lenders, it’s impossible to pin down a universal legal standard, let alone uniform procedures.

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