• Howard Altman_resized
    Howard Altman Dec 10, 2018

    The call center commandment: Don’t put fraud protection on hold

    Fraudsters know call centers are more vulnerable than other points of entry. Here’s how financial institutions can mount a robust defense.

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  • Five steps to effectively engage your partners in digital enterprise transformation

    • Al Slamecka
    • Danny Vicente
    Nov 12, 2018

    No one can stop the rapid clip of high-tech. But with a well-chosen partner, change is a good thing when done the right way.

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  • DIY Disruption: Leverage the best tech partners to strengthen your financial institution

    Alissa Lovens
    Alissa Lovens Nov 5, 2018

    Finding the right fintech partner means more than signing up the closest vendor—it’s more about how closely the fintech works with you.

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  • Do this: Five strategies for sustainable revenue growth

    Dave Kerstein_resized
    David Kerstein Sep 7, 2018

    Make these five practical revenue growth strategies part of your plan as you move forward to 2019 and beyond.

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  • When artificial intelligence meets the real need for humans

    David Wallace
    David Wallace Sep 6, 2018

    Even as AI revolutionizes banking from top to bottom, bank employees occupy a major space in the middle that eases the minds of customers.

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  • How Hurricane Harvey led to a banking brainstorm

    Aug 31, 2018

    USAA’s award-winning Aerial Imagery Tool was inspired by members in need—and brought to life in a culture that lives innovation daily.

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