• BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 14, 2018

    Podcast: Credit unions, community banks and the path to frictionless customer service

    Joe Salesky, the CEO at CRMNEXT Inc., discusses how the marriage of technology and proactivity can help banks deliver seamless customer experiences.

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  • Answering fintech’s multiple-choice question: Build, buy or partner?

    Patrick Sanders
    Patrick Sanders Aug 10, 2018

    There’s no set response, as the best solution varies from bank to bank and hinges on factors far beyond high-tech nuts and bolts.

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  • Robots to the rescue: How robotic process automation enables bank recovery planning

    • Subramanian Venkataraman
    • Sasidharan Chandran
    Jul 27, 2018

    Within a regulatory framework, intelligent robotic systems can become part of a bank’s recovery arsenal.

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  • The ultimate cryptocurrency exchange: volatility for respectability

    Howard Altman_resized
    Howard Altman Jul 25, 2018

    Is a stable, centralized cryptocurrency the ultimate impossibility? Enter three Ivy League dreamers ready to tilt at this digital-age windmill.

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  • The bank office renovation revolution

    Anne Brennan
    Anne Brennan Jul 20, 2018

    Slapping down new carpet and paint is out. So are cubicles. But rooftop patios give workers and customers a lift, even as bank expenses drop.

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  • For individuals and the banking industry, mentoring matters more than ever

    George Warfel
    George Warfel Jul 19, 2018

    BAI has expanded its Emerging Leaders Network at the perfect time to meet the profession’s emergent needs.

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