• Lauri Giesen
    Lauri Giesen May 27, 2020

    Omnichannel customer service evolves

    Some forward-looking financial institutions are making it happen faster than others.

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  • Podcast: Aiming to please SMBs

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 12, 2019

    Charles Wendel, owner of Financial Institutions Consulting, discusses how banks can build meaningful and fruitful relationships with small- and medium-sized businesses

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  • How digital disruption will uproot retail banking

    Raj Rajgopal
    Raj Rajgopal Feb 8, 2019

    The day will soon arrive when one app ties together all the services banking customers need and want—with or without banks out front.

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  • Podcast: What's hot in banking innovation, fintech and digital growth

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 5, 2019

    Sue Britton, CEO and founder of the FinTech Growth Syndicate, talks about the exciting prospects for high-tech growth in banking.

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  • The four top tech trends for retail banking in 2019

    Sonny Singh_resized
    Sonny Singh Jan 25, 2019

    Breakthroughs in bank ecosystems, deeper digitization and data-driven decision-making will realize big benefits for banks and consumers alike.

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  • Putting the ‘instant’ in instant mortgages

    Stephen Butler
    Stephen Butler Jan 18, 2019

    For all the promises of mortgages quick as a wink, quick approvals don’t mean fast cash. Here’s a roadmap to positive change.

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