Joanna Moser, Solutions Principal, Medallia
Joanna Moser is the global Solutions Principal for Medallia’s Analytics Products, including Speech & Text Analytics, Social, & Action Intelligence. She has been at Medallia for five years and supports customers by illustrating the value of a fully integrated Insights & Analytics platform within the core Medallia solution and communicating customer needs back to the Medallia product team to influence the roadmap. She has been a core contributor to design and roll-out of best practices reporting for Analytics-focused best practice packages. Prior to Medallia, Joanna spent 4 years at Clarabridge as a consultant, leading implementations for complex, on-premise accounts and as a lead on the reporting team.
Jason Jung, Product Marketing, Medallia
Jason Jung is a member of the Product Marketing team at Medallia. With a focus on Medallia Platform for Enterprise, he is responsible for Medallia Digital, Conversations, Social, Zingle and Adobe integrations. Prior to Medallia, Jason worked in product marketing at Okta and Ping Identity.