Innovation, insight, excitement: Highlights from BAI Beacon 2018

Orlando has its celebrated Magic Kingdom—and for a few days in mid-October, financial services' best brought their magic, vision and actionable insights to the Florida city for BAI Beacon 2018. With speakers who ran the gamut from Bank of America’s head of digital banking to Amazon’s former chief data scientist, the third-annual event covered important topics on Read More

By |2020-05-27T17:58:16-05:00October 19th, 2018|Comments Off on Innovation, insight, excitement: Highlights from BAI Beacon 2018

How to make your branch climb, through the eyes of a digital expert

As surely as you can find a teller to greet you with a smile, you’ll hear the subject of branches as the coffee klatsch topic to round out 2018 … dominate 2019 … continue into 2020 … and go on for who knows how long after that? Trouble is, all the talk and hand wringing that surrounds Read More

By |2020-05-27T17:58:17-05:00September 14th, 2018|Comments Off on How to make your branch climb, through the eyes of a digital expert

The speakers speak out: Their picks for BAI Beacon 2018

Adapt. Grow. Thrive. Innovate. In the financial services sphere, action commandments like those get bandied about so much that no one would blame you if they populated the next version of “how many bankers does it take to screw in a lightbulb?” But why bother with the lightbulb jokes when you can experience enlightenment instead? True to Read More

By |2020-05-27T17:58:31-05:00August 13th, 2018|Comments Off on The speakers speak out: Their picks for BAI Beacon 2018

BAI Beacon 2018: Banking in action

To kick off 2018, BAI named artificial intelligence its Trend of the Year. Since then, we’ve seen an explosion in the talk surrounding AI to match the technological revolution taking place before us. And as we close in on BAI Beacon 2018, it’s a safe bet that AI will dominate many a conversation at the event. Discussion, Read More

By |2020-05-27T17:58:34-05:00June 27th, 2018|Comments Off on BAI Beacon 2018: Banking in action

For a former Amazon leader, data transparency in banking has clear advantages

The connections between Egyptian high priests, medieval bloodletters and 21st Century data scientists might seem extremely remote at best. But leave it to the former chief scientist at Amazon, Andreas Weigend, to make the connection. So hold on and follow Weigend’s compelling trip through financial time: “Who were the people who had wealth 3,000 years ago? It Read More

By |2020-05-27T17:58:36-05:00April 25th, 2018|Comments Off on For a former Amazon leader, data transparency in banking has clear advantages

Mission, vision, action and innovation

What must we keep front of mind about innovation? I’ve asked myself that question many times. If we’ve learned one thing at BAI from seven years of recognizing financial services companies in our Global Innovation Awards and our work in this arena, it’s this: Innovation can’t be pegged to a single project or activity. Nor strictly speaking is Read More

By |2020-05-27T17:58:44-05:00November 1st, 2017|Comments Off on Mission, vision, action and innovation

With emerging payments, emerging security concerns and consciousness

BAI’s reporting on banking security issues has found that regardless of the threat and response, fraudsters are rapidly adapting not only to security measures, but also to where and how customers access their accounts. Meanwhile, financial institutions face a delicate balancing act; increase security without scaring away customers. Getting that balance right may represent the industry’s greatest Read More

By |2020-05-27T17:59:37-05:00September 28th, 2017|Comments Off on With emerging payments, emerging security concerns and consciousness

Speakers’ top picks for BAI Beacon 2017

With more than 70 sessions spanning eight stages, BAI Beacon is so packed with content it can prove a challenge to decide which speakers and topics you should plan to attend. So, we asked the speakers themselves who they most look forward to hearing speak at the event. With the Oct. 4-5 conference just weeks away, here’s Read More

By |2020-05-27T17:59:38-05:00September 11th, 2017|Comments Off on Speakers’ top picks for BAI Beacon 2017

A ratings blockbuster: How Netflix streamed employee excellence

Patty McCord has no time to wait for your slow, methodical—she might add “plodding”—approach to change. The author of the upcoming book “Powerful” and former chief talent officer for Netflix says traditional human resources departments and management teams take the work that’s important within the company and slow it down. “Instead of focusing on the customer, employees Read More

By |2020-05-27T17:59:39-05:00August 21st, 2017|Comments Off on A ratings blockbuster: How Netflix streamed employee excellence

How financial institutions can start with artificial intelligence – now

Just one look at your smartphone is all it takes to remind you that digitization and automation in financial services is nothing new. But the recent heightened interest in artificial intelligence (AI) and banking is. (Go ahead. Ask Alexa.) The Financial Brand’s Jim Marous chalks it up to technological advances and real business needs: “The explosive growth Read More

By |2020-05-27T17:59:39-05:00August 15th, 2017|Comments Off on How financial institutions can start with artificial intelligence – now

Podcast: Banking, big data and analytics

Do FinTech companies take full advantage of data analytics? One would think, but a new report from the Technology Association of Georgia suggests otherwise. On this episode of the BAI Banking Strategies podcast, we talk with Don Campbell, a contributor to the TAG Fintech big data report, "Data Analytics: Big Data in Financial Services," and the president Read More

By |2020-05-27T17:59:46-05:00April 14th, 2017|Comments Off on Podcast: Banking, big data and analytics

Leading innovators worldwide not only disrupt the industry, but also themselves

In an age of FinTech challengers and big data challenges, it's now a given that banks can no longer stand still. Yet how they can respond creatively remains a puzzle many financial services organizations have struggled to solve. So when banks across the globe devise and implement practical solutions to perplexing problems, it results in templates that Read More

By |2020-05-27T17:59:48-05:00March 8th, 2017|Comments Off on Leading innovators worldwide not only disrupt the industry, but also themselves

In the new recipe for helpful banking robots, Pepper provides the spice

Enlisting the real-life equivalent of C-3PO, with his true-to-human behavior and unfailingly polite banter, may still be some years away for the world's banks. But in the meantime, the Japanese retail and corporate banking company Mizuho Financial Group has enlisted an innovation as incredible as it is lovable: Pepper the robot. First introduced at Mizuho's flagship branch Read More

By |2020-05-27T17:59:50-05:00January 26th, 2017|Comments Off on In the new recipe for helpful banking robots, Pepper provides the spice

Facebook’s Noah Choi and his enticing digital invitation to banks

The banking industry is still trying to master the recipe for peerless digital transformation. Social media services boast all the key ingredients to make it happen. No wonder when Facebook’s Noah Choi looks at the present state of things, he sees an unappetizing option: stale cookies. “In a mobile-first world, where people spend lots of time, cookies Read More

By |2020-05-27T18:00:05-05:00October 4th, 2016|Comments Off on Facebook’s Noah Choi and his enticing digital invitation to banks

The payments landscape comes of age

At a time when many in payments world trumpet their stats and status, Marqeta Inc. of Oakland, Calif. bills itself as one of the few tech innovators on the issuer side. Founded six years ago by CEO Jason Gardner, has built a processing platform that helps client companies to issue credit cards, debit cards and prepaid cards Read More

By |2020-05-27T18:00:05-05:00October 3rd, 2016|Comments Off on The payments landscape comes of age

Strong corporate culture lifts banks into the leadership ranks

Leadership. Ugh. So many consultants, pundits and academics have explored and exploited the subject, you might think it’s the corporate equivalent of the latest miracle diet. But while others discuss and dissect it, global leadership expert Adrian Gostick drives to the heart of it. As co-founder of The Culture Works and one of The Carrot Guys (along Read More

By |2020-05-27T18:00:06-05:00September 28th, 2016|Comments Off on Strong corporate culture lifts banks into the leadership ranks

Financial services APIs: Amazing potential innovations

There’s no doubt:  Technology innovation—and Application Programming Interfaces (APIs) in particular—are transforming how we connect, bank and pay. Except for digital currencies and non-bank blockchains such as bitcoin, we can safely say that banking and payments are truly changing from a customer experience perspective. To be sure, tackling true business model changes is complex. Factors such as Read More

By |2020-05-27T18:00:06-05:00September 27th, 2016|Comments Off on Financial services APIs: Amazing potential innovations

From bracing for change to embracing change

Josh Linkner is used to skepticism when he talks about the role creativity plays in transforming business from every angle, from profitability to corporate culture. Yet where many a so-called expert speaks in generalities and cute proverbs about Zen masters and teacups, Linkner has something any banking professional can appreciate: hard numbers to back up his ideas. Read More

By |2020-05-27T18:00:06-05:00September 21st, 2016|Comments Off on From bracing for change to embracing change

For a change, the banking industry turns to innovator Josh Linkner

Where other evangelists of corporate change listen to the likes of statisticians and pundits, Josh Linkner hears music—literally. Before he became one of the nation’s leading speakers on innovation, he learned the art of jazz improvisation, earning a degree in jazz guitar at Berklee College of Music. And boy, can Linkner play.  A four-time tech entrepreneur, serving Read More

By |2020-05-27T18:00:06-05:00September 20th, 2016|Comments Off on For a change, the banking industry turns to innovator Josh Linkner

In an anxious bank marketing landscape, the race from fragile to agile

As she picked the brains of leading-edge marketing thinkers, Barre Hardy ran into a lot of edgy, anxious thoughts. An associate partner with CMG Partners in Durham, N.C., Hardy interviewed 40 senior marketing executives for her firm’s annual thought leadership survey. And for such an auspicious assignment, she kept hearing some common laments: “We’re too slow to Read More

By |2020-05-27T18:00:06-05:00September 15th, 2016|Comments Off on In an anxious bank marketing landscape, the race from fragile to agile