Raising the bar for innovation

As the role of technology grows in retail banking, innovation is no longer simply about online, mobile or even omnichannel, say the judges in the BAI-Infosys Finacle Global Banking Innovation Awards 2015. “2015 feels like a year in which retail banks have finally figured that things will never be the same again,” says Ed Carrell, managing director, Read More

By |2020-05-27T18:00:30-05:00August 31st, 2015|Comments Off on Raising the bar for innovation

Changing industry dynamics through innovation

Over the past five years, the BAI-Infosys Finacle Global Banking Innovation Awards have showcased innovation and emphasized the importance of changing how we provide value to customers in the financial services industry. Looking back at hundreds of past nominees and the exclusive group of selected winners in various categories, it is clear that there is a commitment Read More

By |2020-05-27T18:00:31-05:00August 3rd, 2015|Comments Off on Changing industry dynamics through innovation

Bank innovation inspired globally

Innovation in financial services has become a worldwide phenomenon, as showcased in the annual BAI-Infosys Finacle Global Banking Innovation Awards. Having spent a good part of my career in designing new financial services and products, it has been a great privilege for me to serve as a judge on these awards for the last two years. You Read More

By |2020-05-27T18:00:35-05:00April 7th, 2015|Comments Off on Bank innovation inspired globally

Reimagine Business Strategy for a Digital World

Financial institutions are constantly challenged to remain relevant in a fast-paced digital world, differentiate themselves from the competition and develop new revenue streams. As if that isn’t challenging enough, today’s young professionals don’t have the loyalty to banks and businesses that their parents and grandparents did. This is not a bad thing. The needs and transient nature Read More

By |2020-05-27T18:00:39-05:00November 11th, 2014|Comments Off on Reimagine Business Strategy for a Digital World

New and Renew for Banking Innovation

What’s it going to take for retail banks to survive in this post-financial crisis, increasingly digital world? “The dual strategy of ‘New and Renew’ will be critical,” says Michael Reh, senior vice president and global head of Infosys Finacle. “Banks must look to infuse new life into existing lines of business, while innovating into new ones.” Innovation Read More

By |2020-05-27T18:00:39-05:00November 5th, 2014|Comments Off on New and Renew for Banking Innovation

Taking Innovation to the Next Level

What does it mean to be an innovator in today’s global banking industry? It’s no longer just about digital but more about connecting customers with their banks in a seamless, omnichannel fashion in order to solve specific problems and issues, according to judges in the BAI-Finacle Global Banking Innovation Awards 2014. “In prior years, we saw many Read More

By |2020-05-27T18:00:39-05:00October 14th, 2014|Comments Off on Taking Innovation to the Next Level

Innovations for Improving the Customer Experience

Innovation today means redefining traditional banking with products and services that improve the customer experience, whether it’s a mobile app that enables customers to better comprehend and manage their bills; a hands-free payment system utilizing Bluetooth; a personal finance manager that automatically tracks all transactions, spending and cash flow across customer accounts; or a voice biometrics system Read More

By |2020-05-27T18:00:40-05:00September 24th, 2014|Comments Off on Innovations for Improving the Customer Experience

Innovation that Makes a Difference

Innovation is hard to do and financial institutions can always come up with a long list of reasons why they hold back from major changes in the way they do business, including increasing regulatory constraints, earnings pressures and overburdened technology departments. However, as the annual BAI-Finacle Global Banking Innovation Awards demonstrates, some financial institutions have the vision Read More

By |2020-05-27T18:00:40-05:00September 15th, 2014|Comments Off on Innovation that Makes a Difference

Reducing the ALLL Reserve for Thrifts

The Office of Thrift Supervision (OTS) may be long gone, but the institutions that it once regulated are still around and dealing with some of its legacy issues. OTS supervision formally ended in July 2011, when approximately 670 thrifts were moved over to the Office of the Comptroller of the Currency (OCC) resulting in problems for those Read More

By |2020-05-27T18:00:45-05:00January 29th, 2014|Comments Off on Reducing the ALLL Reserve for Thrifts

Innovation for the Customer Experience

With the global financial crisis of 2008-2009 mostly in the rear view mirror, banks around the globe can focus more on the future, which means improving the customer experience through innovation, particularly in the delivery of mobile services. That’s the view of a panel of bankers and financial services executives assembled to judge the 2013 BAI-Finacle Global Read More

By |2020-05-27T18:01:01-05:00September 13th, 2013|Comments Off on Innovation for the Customer Experience