Podcast: The art and science of social selling

On this episode of the BAI Banking Strategies podcast, we talk with Avril Castagnetta, senior manager at Ernst & Young. Castagnetta explains the fine points of social selling, which uses social media platforms such as LinkedIn to foster deep sales relationships, as well as how to set up a social selling platform in less than a week. Read More

By |2020-05-27T17:59:46-05:00April 21st, 2017|Comments Off on Podcast: The art and science of social selling

Podcast: Banking, big data and analytics

Do FinTech companies take full advantage of data analytics? One would think, but a new report from the Technology Association of Georgia suggests otherwise. On this episode of the BAI Banking Strategies podcast, we talk with Don Campbell, a contributor to the TAG Fintech big data report, "Data Analytics: Big Data in Financial Services," and the president Read More

By |2020-05-27T17:59:46-05:00April 14th, 2017|Comments Off on Podcast: Banking, big data and analytics

Podcast: Spotting and fighting synthetic fraud

On the last episode of Season One of the BAI Banking Strategies podcast, we talk with Colin Carvey of TransUnion about synthetic fraud, where criminals create fake identities to land and steal from credit lines, at a great cost to banks. Carvey explains how financial institutions can fight this fraud in conjunction with credit bureaus. Guest, Colin Read More

By |2020-05-27T17:59:47-05:00March 24th, 2017|Comments Off on Podcast: Spotting and fighting synthetic fraud

Podcast: Payments, innovation and the three big roles of banks and fintechs

On this episode of the BAI Banking Strategies podcast, we talk with Conny Dorrestijn , CEO of Shiraz Partners and based in the Netherlands. Conny talks about Europe's instant payments landscape, and how banking innovation leaders are divided into three categories: optimizers, transformers and disruptors. Conny recently authored an article, Five characteristics to look for in your Fintech Read More

By |2020-05-27T17:59:48-05:00March 17th, 2017|Comments Off on Podcast: Payments, innovation and the three big roles of banks and fintechs

Podcast: Artificial intelligence and voice banking

On this episode of the BAI Banking Strategies podcast, we talk with Robb Gaynor, chief product officer at Malauzai Software in Austin, Texas. Robb outlines the current breakthroughs in AI. These include "conversational banking," where platforms such as Alexa and Google Home provide new levels of proactive assistance, and the Internet Bank of Things (IBOT), where devices Read More

By |2020-05-27T17:59:48-05:00March 10th, 2017|Comments Off on Podcast: Artificial intelligence and voice banking

Podcast: Behind the blockchain explosion

On this episode of the BAI Banking Strategies podcast, we talk with Steve Ehrlich, lead analyst for emerging technologies at Spitzberg Partners LLC in New York.  Ehrlich discusses the burgeoning world of blockchain, tracing the digital ledger from its bitcoin-related origins to its present promise to revolutionize the financial services industry. Listen to the podcast on Soundcloud.  Lou Read More

By |2020-05-27T17:59:48-05:00March 3rd, 2017|Comments Off on Podcast: Behind the blockchain explosion

Podcast: Using bank employees as social media brand ambassadors

CarrieAnne Cormier talks about creating the "Avidia Smarties," a group of bank employees who use social media to engage and entertain audiences, while gaining Avidia national and international attention. Listen to the podcast on Soundcloud.  Follow along with Carrie and the Smarties on social media and on their blog, Avidia Smarties. Lou references a recent article from BAI's Holly Hughes, Tap Read More

By |2020-05-27T17:59:49-05:00February 23rd, 2017|Comments Off on Podcast: Using bank employees as social media brand ambassadors

Podcast: The future of digital banking

How will financial services organizations negotiate new and emerging technologies in a way that creates the best outcomes for customers and employees? On this episode of our BAI Banking Strategies podcast, we talk with Alex Jimenez, a digital banking and payments strategist with Zions Bancorporation, about the impact that high-tech innovations from artificial intelligence to implantables are Read More

By |2020-05-27T17:59:49-05:00February 17th, 2017|Comments Off on Podcast: The future of digital banking

Podcast: The future of faster payments

Why does the U.S. lag behind other countries in the quest to make faster payments a reality? On this episode of the BAI Banking Strategies podcast, we talk with Ian Schweid, senior vice president director of electronic services at Coconut Grove Bank. A member of the Federal Reserve's Faster Payments Task Force, Schweid discusses the task force's Read More

By |2020-05-27T17:59:49-05:00February 10th, 2017|Comments Off on Podcast: The future of faster payments

Podcast: Millennials and community banking

How do community banks and credit unions best cater to the needs of millennial consumers and business owners? On the first episode of BAI Banking Strategies' new podcast, we talk with Graham Seel, founder at BankTech Consulting, about the impact millennials and technology have on community-based financial services organizations. Listen to the podcast on Soundcloud.  You can read Graham's Read More

By |2020-05-27T17:59:50-05:00February 3rd, 2017|Comments Off on Podcast: Millennials and community banking