When fintech takes on a greater purpose

Innovation in financial services sometimes overlooks the pressing needs of consumers who teeter on the edge of financial peril. Causes for trouble are many: staggering student loan debt, massive credit card balances and minuscule savings. Yet fintechs can make a major difference. To explain how, we'll chat with David Reiling, CEO of Sunrise Banks and author of Read More

By |2020-05-27T18:16:32-05:00August 20th, 2019|Comments Off on When fintech takes on a greater purpose

Keeping up with consumer demands in the digital age

Thanks to mobile technology and easy ecommerce, consumers find themselves in a new position of power where they compare their banking experience to other aspects of their effortless, seamless world. That poses a major quandary for financial institutions as they struggle to keep up, even as nimble fintechs enter the picture. Tyson Nargassans, CEO of Saylent Technologies, Read More

By |2020-05-27T18:16:32-05:00August 13th, 2019|Comments Off on Keeping up with consumer demands in the digital age

BAI’s latest findings on bank culture and conduct

Pinning down the fine points of how banks can conduct themselves ethically--and establish best practices across the organization--has always been tricky. On this podcast, BAI's Byron Marshall and Jason Mencias share new findings and actionable insights from a BAI Banking Outlook survey that addresses the major challenges banks face surrounding risk, ethics, compliance and more.  For more information regarding BAI's Read More

By |2020-05-27T18:16:32-05:00August 6th, 2019|Comments Off on BAI’s latest findings on bank culture and conduct

Getting a grip on data’s best insights

Data can yield great value for banks and even more for customers. But so much hinges on defining the pain points account holders struggle with and how banks can best aggregate and leverage the data they have. What's more, data behemoths such as Google, Amazon and Facebook may arrive at the financial services winner's circle before banks Read More

By |2020-05-27T18:16:33-05:00July 30th, 2019|Comments Off on Getting a grip on data’s best insights

How one bank championed community resurgence

Not much thought is always given to exactly what puts the “community” in “community banking.” But the renaissance in arts, technology, culture and entrepreneurial spirit in Detroit goes hand in hand with financial services leadership. It also illustrates beautifully the role banks can play in shaping a modern urban comeback story. Chris McComish, chief banking officer, consumer Read More

By |2020-05-27T17:58:05-05:00July 9th, 2019|Comments Off on How one bank championed community resurgence

The ins and outs of winning at innovation

For years, the banking industry has bandied about the word "innovation" until, ironically, it's become a tired cliche. What's more, the all-talk-no-action of "innovation theater" has taken center stage at too many financial institutions. Enter Amy Radin, who in "The Change Maker's Playbook" identifies winning innovation strategies from leaders who transcended the talk and took action. A Read More

By |2020-05-27T17:58:06-05:00July 1st, 2019|Comments Off on The ins and outs of winning at innovation

Your road-tested roadmap to sensational innovation

Many metaphors describe the illusion of banking progress, from the "innovation petting zoo" to "innovation theater." It's one thing to buy your innovation team some hipster bowling shirts or put a ping-pong table in the break room—but quite another to overcome the caution and fear that keeps winning ideas from getting a robust tryout. In advance of co-leading the Read More

By |2020-05-27T17:58:06-05:00June 25th, 2019|Comments Off on Your road-tested roadmap to sensational innovation

Why consumers want authentic banking—now

It’s called “authentic banking,” the call for financial institutions to join forces with customers and understand a host of crucial issues through their eyes, from financial literacy to nuisance fees. What’s more, authentic banking means more than just outstanding customer service.The thrust to practice and champion authentic banking brings with it a concerted  attempt to act on the Read More

By |2020-05-27T17:58:06-05:00June 18th, 2019|Comments Off on Why consumers want authentic banking—now

Coming out on top in today’s talent war

What was once known simply as Human Resources is today calling itself talent management—and in 2019, the battle to attract, hire and retain talent is as fierce as any ion recent memory. It’s a job seeker’s market, and banks must work hard to counter an industry reputation of stodginess and stuffiness. But there are clear ways to Read More

By |2020-05-27T17:58:07-05:00June 11th, 2019|Comments Off on Coming out on top in today’s talent war

The grand financial adventure of starting a new bank

If you think regulators still have roadblocks up for de novo banks, guess again. A cooperative spirit between bankers and government authorities has emerged, clearing the way for faster approvals to help new financial institutions get down to business. The only obstacle at this point? Word hasn't yet spread enough for those with de novo dreams to Read More

By |2020-05-27T17:58:07-05:00June 4th, 2019|Comments Off on The grand financial adventure of starting a new bank