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Don’t cell yourself short: Why community banks must transcend a mobile-first strategy

Customers don’t like hitting their local bank. That statement may not sit well with community bankers, but it’s a fact.  A 2016 survey found that more than half of U.S. consumers prefer digital to face-to-face relationships with their banker.  It’s a harsh reality check, no doubt, but also marks another milestone along the eroding trail of traditional Read More

By |2020-05-27T17:59:43-05:00June 16th, 2017|Comments Off on Don’t cell yourself short: Why community banks must transcend a mobile-first strategy

Three essentials for bank-at-work programs

It goes without saying that retail banking has many moving parts and Bank-at-Work programs are no exception. From target strategy to sales protocols and from results tracking to offer fulfillment, successful program implementation requires that banks maintain a comprehensive structure around their Bank-at-Work initiatives.But within that program structure, three things stand out because without them you’ll just Read More

By |2020-05-27T18:00:13-05:00March 11th, 2016|Comments Off on Three essentials for bank-at-work programs