Digital

Bank leaders set the tone for cultural transformation

For banks to fully embrace their digital destiny, top executives and board members need to set the tone with a cultural transformation that underlies the increasing move to electronic channels.Traditional banks are often seen as operating at a disadvantage to their digital-only or fintech rivals—not only due to the burden of their legacy systems, but also legacy Read More

By |2020-05-28T14:12:58-05:00April 20th, 2020|Comments Off on Bank leaders set the tone for cultural transformation

Banking post-COVID-19: More reliance on digital

COVID-19 is making it clear, perhaps now more than ever, that it is important for financial institutions of all sizes to strengthen their arsenal of digital solutions as their clients’ digital behaviors and expectations are going to change. If they don’t, they themselves are at risk of becoming a casualty. Here is what we can learn from Read More

By |2020-12-10T13:00:20-06:00April 15th, 2020|Comments Off on Banking post-COVID-19: More reliance on digital

COVID-19 and the importance of ‘Doing Digital’

We hear a lot about the need for digital transformation in the banking industry and, if nothing else, the COVID-19 experience is reaffirming for banks the importance of their digital identity and capabilities. But what does a true digital transformation look like for a financial institution, and what are the key ingredients needed to get it done? Read More

By |2020-05-27T18:16:22-05:00April 14th, 2020|Comments Off on COVID-19 and the importance of ‘Doing Digital’

Getting people on board for a successful digital transformation

With financial institutions of all sizes undergoing digital transformation, a vast array of new technologies are being designed to cut costs, increase convenience and deepen customer relationships. As they roll out new technologies, however, many FIs are realizing the challenge of getting customers to change their ways.A top-down digital culture is necessary to drive transformation at a Read More

By |2020-05-27T18:16:24-05:00February 27th, 2020|Comments Off on Getting people on board for a successful digital transformation

What else can electronic signatures do for you?

In 2019, banks made significant strides in implementing electronic signatures to push forward into the next phase of the digital transformation movement and meet the demands of modern consumers.While consumer expectations remain the leading driver for the adoption of e-signatures, banks should not overlook the potential for e-signatures to transform other areas of the institution.Read on to Read More

By |2020-05-27T18:16:26-05:00January 24th, 2020|Comments Off on What else can electronic signatures do for you?

Five smart ways to bridge the physical-digital divide

As customers continue to move towards digital channels, we see the ongoing, dramatic impact on monetary transactions, “paying and receiving” or teller transactions. But for certain types of activity, branches remain the channel of choice. So how should your digital and physical channels fit? What steps should you take to close the divide and create a more Read More

By |2020-05-27T17:58:07-05:00May 31st, 2019|Comments Off on Five smart ways to bridge the physical-digital divide

Banking’s tech versus touch challenge (and what to do about it)

Not a day goes by without someone predicting that in less than a decade, automation, bots and AI will replace 50 percent of all banking jobs. And when we consider that the World Bank estimates approximately 23 percent of global employment is in the banking industry, that adds up to a lot of jobs. Because the financial Read More

By |2020-05-27T17:58:14-05:00December 6th, 2018|Comments Off on Banking’s tech versus touch challenge (and what to do about it)

The three best ways to deliver a value-driven digital transformation

Beyond its buzz-phrase status, “digital transformation” plays a vital role in shaping the future success of financial institutions. As new competitors threaten legacy banks and regulatory environments change, banks need to implement transformation strategies that ensure longevity. If they don’t, they risk being outpaced and overshadowed by competitors that offer clients fully digital, connected experiences. Decision-makers and Read More

By |2020-05-27T17:58:14-05:00November 28th, 2018|Comments Off on The three best ways to deliver a value-driven digital transformation

For banks, the surest path to digital transformation excellence

A decade after the global financial crisis, organizations find themselves at another point of disruptive change. Digital transformation sits high on the agenda for financial institutions as a way to achieve many important goals: improve customer engagement, reduce costs, and defend against new and traditional competitors. More than 85 percent of banks cited implementing a digital transformation Read More

By |2020-05-27T17:58:14-05:00November 21st, 2018|Comments Off on For banks, the surest path to digital transformation excellence