Drive your bank’s growth through smart industry research

Data and analytics can serve as valuable tools to reveal patterns, trends and associations related to human behavior and interactions—particularly for the banking industry. Financial services leaders can uncover the hidden consumer perspectives to accurately shape an organization’s growth strategies for the year ahead, and even beyond. Over the past year the BAI Banking Outlook research program Read More

By |2020-05-27T17:58:16-05:00October 29th, 2018|Comments Off on Drive your bank’s growth through smart industry research

Seven solid principles for winning customer trust

When consumers run into issues with a megabank, one of two outcomes are all but certain: Some customers will forgive, forget and stay—while others will take action, along with their accounts, and leave. In light of those potential actions, community bankers likewise have two choices: You can open your doors every morning and hope you get more Read More

By |2020-05-27T18:00:05-05:00October 19th, 2016|Comments Off on Seven solid principles for winning customer trust