Five strategies for growing revenue

Editor Note: David Kerstein has updated this article. Banks are hungry for growth: hungry for new customers, for deeper and more profitable relationships with existing clients and for better alignment of expense against revenue opportunities. But achieving that growth is a difficult challenge. Low interest rates continue to put pressure on margins. According to the most recent Read More

By |2020-10-02T10:25:31-05:00October 23rd, 2015|Comments Off on Five strategies for growing revenue

Reconsidering Excel in financial services

The invention of relational cell-based spreadsheet technology in the late 1970s was truly a game changer. Today the technology is so accepted and so much a part of our life that it’s almost like using a faucet. However, we need to keep in mind that Dan Bricklin’s VisiCalc electronic spreadsheet hit the market only in 1979, when Read More

By |2020-05-27T18:00:18-05:00October 6th, 2015|Comments Off on Reconsidering Excel in financial services

How to choose the best payments hub

A payments hub is a flexible platform that enables banks to build their own payments services that can integrate with multiple systems and channels, essentially breaking down the silos present in legacy structures. For that reason, payments hubs make it easier for institutions to integrate with fast changing newer digital channels such as mobile, internet and social Read More

By |2020-05-27T18:00:18-05:00September 29th, 2015|Comments Off on How to choose the best payments hub

Smart integration of robotic and desktop automation

Anyone managing a financial services organization understands the dangers of having employees perform mundane and repetitive tasks manually. Such processes are unnecessarily time consuming and also significantly increase the likelihood of human error, exposing your organization to potential compliance or regulatory breaches. Robotic automation can help optimize these tasks in order to increase revenue, diminish operational costs, Read More

By |2020-05-27T18:00:18-05:00September 16th, 2015|Comments Off on Smart integration of robotic and desktop automation

Creating the FinTech dream in financial services

I find it interesting that so many bloggers on financial technology (fintech) sites deride the banks for being slow, clueless or stupid. They talk about how banks don’t do this, don’t do that; fail at this, fail at that; have no idea, cannot change; are stuck in the past or have their heads in the ground like an Read More

By |2020-05-27T18:00:30-05:00August 24th, 2015|Comments Off on Creating the FinTech dream in financial services

Where consultants can add value

The relationship between bankers and consultants is inevitably fraught with tension. I happen to know because I’m a consultant. Let me try to be objective about this. On one hand, bankers can recount many tales of consultant overreach and ineffectiveness. On the other, consultants can reasonably argue that many projects fail because bank managers are not committed Read More

By |2020-05-27T18:00:31-05:00August 10th, 2015|Comments Off on Where consultants can add value

Managing vendor and consultant risk

Banks have always employed third-party vendors to build proprietary software applications and perform compartmentalized tasks in order to run more efficiently. On top of that, finding and servicing these applications and business functions often requires the use of a consultant. With all these moving parts, it’s easy for friction to arise. And if these three parties – Read More

By |2020-05-27T18:00:31-05:00August 7th, 2015|Comments Off on Managing vendor and consultant risk

Prioritizing vendor management compliance

If you’ve felt the list of regulations impacting vendor management grow longer every quarter, you may be wondering what you can do to stay current and keep the examiners at bay. Horror stories abound of examinations of vendor oversight taking longer and of examiners asking for increasingly complex documentation and evidence of your vendor programs. The problem Read More

By |2020-05-27T18:00:33-05:00June 9th, 2015|Comments Off on Prioritizing vendor management compliance

Keeping data governance interesting

Data governance – the process by which banks ensure that the data they manage and ultimately include in their financial statements is accurate and trustworthy – has become increasingly critical as financial services institutions face immense regulatory scrutiny to prove the trustworthiness of those financial statements. As the Basel Committee on Banking Supervision and other sources have Read More

By |2020-05-27T18:00:33-05:00May 20th, 2015|Comments Off on Keeping data governance interesting

New core systems required in digital age

I realized something about this new market of fintech the other day, where banks become financial systems integrators. The realization was that banks really should think about what they are doing by developing so much of their core capabilities internally. Right now, coders are the new rock stars and banks develop pretty much everything themselves. I can’t Read More

By |2020-05-27T18:00:36-05:00February 24th, 2015|Comments Off on New core systems required in digital age