On a recent BAI Banking Strategies podcast, Chris Skinner outlined the tremendous implications of billions of connected devices, and how that calls us today to innovate and expand our efforts to embrace a near future when channels and media boundaries will vanish. His reflections come at a time when industry leaders continue to hash out—and hotly debate—how Read More
On this episode of the BAI Banking Strategies podcast, we talk with British banking veteran Anne Boden, the founder of Starling Bank, the first mobile-only banking platform in the U.K. Boden shares what led her to leave the traditional banking world and how she sees the nimbleness of fintech companies leading to new opportunities for challenger banks. Read More
On this episode of the BAI Banking Strategies podcast, we're joined by Chris Skinner, international fintech expert and author. Chris talks about the latest revolutions from the Internet of Things (IoT), with particular focus on how these technologies are shaking up the banking world. From the podcast: Chris Skinner blogs at The Finanser. Howard Altman's piece, Read More
OK, so we aren’t yet pulling up to ATMs in flying cars or conducting financial transactions with life on Mars. Still the future is now for the wealth management industry. Technological innovations such as robo-advisor applications and social investing platforms have catapulted us into a new age of financial advising. However, the profound extent of technology’s impact Read More
By now, it’s a growing staple of movies and TV episodes: folks who fall in love with the sexy voice and chill attitude of their mobile phone chatbot. Now some banks want to spark a new virtual love affair of sorts, hoping customers will embrace the chatbots they will soon offer. Mind you, it’s strictly platonic and Read More
By networking devices such as appliances, vehicles and mobile watches, the Internet of Things holds the promise of a banking revolution—one that ups the ante on convenience, connectedness and customer satisfaction. (See part one of this two-part series.) That kind of grand vision might imply off-the-charts investment. But IoT experimentation has not been the exclusive bailiwick of Read More
Banks always seek to better connect with their customers. But the idea, say, of a coffee pot talking to a refrigerator, which links to a bank server, which chats up your car, which rings your smartphone, involves customer connections of a different sort. Sure, it might not foster much of a personal touch. But it will certainly Read More
