The quest to secure payments security

When Darouny Bounsengsa bought her mobile phone at 17, she wasted little time diving into the digital payments world. “I use it primarily for checking my balance at a moment's notice, but I have used it to deposit checks, locate branches and ATMS, and transfer funds between my accounts,” says the 21-year-old theater manager from Clearwater, Fla. Read More

By |2020-05-27T17:59:47-05:00April 4th, 2017|Comments Off on The quest to secure payments security

How banks grab consumers with remote deposit capture

When BBVA Compass rolled out its mobile check deposit service four years ago, it got a number of mostly tech-savvy customers to take photos of their checks and deposit them over their smartphones. But as is often the case, the technology did not get the wide reach the bank wanted right off the bat. So to get Read More

By |2020-05-27T17:59:47-05:00March 31st, 2017|Comments Off on How banks grab consumers with remote deposit capture

Podcast: The future of digital banking

How will financial services organizations negotiate new and emerging technologies in a way that creates the best outcomes for customers and employees? On this episode of our BAI Banking Strategies podcast, we talk with Alex Jimenez, a digital banking and payments strategist with Zions Bancorporation, about the impact that high-tech innovations from artificial intelligence to implantables are Read More

By |2020-05-27T17:59:49-05:00February 17th, 2017|Comments Off on Podcast: The future of digital banking

Alternative payments strike paydirt

Apple Pay. Affirm. Bitcoins. Samsung Pay and Android Pay. And: Don’t forget online consumer finance programs that let customers finance high-priced goods … in their shopping carts. Money may not grow on trees, but it can certainly sprout in cyberspace these days. “There are a lot of new companies extending credit so that customers can buy things Read More

By |2020-05-27T17:59:49-05:00February 13th, 2017|Comments Off on Alternative payments strike paydirt

Podcast: The future of faster payments

Why does the U.S. lag behind other countries in the quest to make faster payments a reality? On this episode of the BAI Banking Strategies podcast, we talk with Ian Schweid, senior vice president director of electronic services at Coconut Grove Bank. A member of the Federal Reserve's Faster Payments Task Force, Schweid discusses the task force's Read More

By |2020-05-27T17:59:49-05:00February 10th, 2017|Comments Off on Podcast: The future of faster payments

For CaixaBank customers, a sweet deal is in the cards

For all the energy banks expend to make their risk modeling strong, customer enthusiasm, at best, has been weak. For starters, the average consumer couldn't tell a risk model from a runway model; it's by and large a behind-the-scenes matter they neither know nor care about. But here's what they do know: Typically, a bank’s red tape Read More

By |2020-05-27T17:59:49-05:00February 9th, 2017|Comments Off on For CaixaBank customers, a sweet deal is in the cards

From wearable payments to scoping mystery shoppers in 2017

In 2017, technology will continue to play a vital and growing role in financial services, but some weary and mistrustful customers, especially Millennials, want a more personalized touch. Matt Herren, product manager of payment analytics at Computer Services, Inc. , even suggests we’ll soon use custom wearables as payment devices. And banks must stop spending billions on Read More

By |2020-05-27T17:59:49-05:00February 7th, 2017|Comments Off on From wearable payments to scoping mystery shoppers in 2017

Bit by bitcoin: Should community banks and credit unions worry about Blockchain?

There is more hype, discussion and disagreement about Blockchain than any other technology impacting financial services today. There has been a lot written about Blockchain (or more generally Digital Ledger Technology). There are some good tutorials on what it is. The news media seem to always have some new application that is in pilot. All the large Read More

By |2020-05-27T17:59:50-05:00January 20th, 2017|Comments Off on Bit by bitcoin: Should community banks and credit unions worry about Blockchain?

From branches to big data: Five predictions for 2017

It’s that time of year again—time to put away the ball in Times Square and polish up our crystal ball for 2017. What do we think will be the key trends for the industry? Here we present our picks for distribution, innovation, technology, and compliance. 1. Banks will open 1,000 new branches.  OK, perhaps this sounds counter Read More

By |2020-05-27T17:59:51-05:00January 6th, 2017|Comments Off on From branches to big data: Five predictions for 2017

E-signs of the times: How e-signatures, e-notarization confound mortgage lending

You use electronic signatures these days just about everywhere: when you scrawl with your fingernail on a coffee shop tablet, click to accept an online contract, even when you type your PIN at the ATM. So different forms of e-signing are commonly accepted everywhere, right? Not so fast. In the banking world, e-signatures occupy a dark, mysterious Read More

By |2020-05-27T18:00:03-05:00December 2nd, 2016|Comments Off on E-signs of the times: How e-signatures, e-notarization confound mortgage lending