Technology

Best practices to avoid painful tech conversions

Core and other technology conversions have the reputation of being long and painful. A transition to a new service or tool is often a last resort, but implementing new technology is necessary to promote meaningful and innovative change within the organization. Whether a bank or credit union is looking to implement a new core, roll out mobile Read More

By |2020-06-04T19:47:41-05:00May 21st, 2020|Comments Off on Best practices to avoid painful tech conversions

Defeating latency is at the heart of the AI, fraud and data challenges at banks

There are many examples in modern business where low latency is critical, but perhaps none of them more so than in banking and financial services. For this industry, the speed with which networks relay communications and execute transactions is directly proportional to profitability. Because time is money, the difference between milliseconds and microseconds can mean the difference Read More

By |2020-05-27T18:16:25-05:00February 5th, 2020|Comments Off on Defeating latency is at the heart of the AI, fraud and data challenges at banks

Why marketing must work hand-in-glove with IT

Can marketing’s creative, spontaneous spirit productively partner with IT’s more structured, security-obsessed culture? It has to. The most brilliant big ideas produced by the marketing team will go nowhere fast if  the technology needed to execute is not properly identified, executed and managed. At fintechs, traditional banks and credit unions alike, the marketing technology stack and functionality Read More

By |2020-05-27T17:58:08-05:00May 1st, 2019|Comments Off on Why marketing must work hand-in-glove with IT

Seizing change in seas of change: a 2019 compass for AI in banking

Tumultuous shifts in the financial services industry over the past decade have cast many banks adrift in stormy seas of change. As they’ve increasingly digitized to meet customer demands for new services beyond traditional offerings, they’ve simultaneously paddled to keep abreast of ever-stricter customer data protection measures. Both issues make the other more complex. Despite their heroic Read More

By |2020-06-03T17:53:08-05:00March 13th, 2019|Comments Off on Seizing change in seas of change: a 2019 compass for AI in banking

How banks can gain a clearer vision of high tech’s next wave

It’s fascinating to recall that less than 40 years ago, the internet and banks had literally yet to connect. Then in 1983, the Bank of Scotland offered its dial-up Internet banking product. Not long after, web-based commerce took off like a cyberjet. You’d perhaps think banks saw this as a clarion call to build digital technology into Read More

By |2020-05-27T17:58:11-05:00February 15th, 2019|Comments Off on How banks can gain a clearer vision of high tech’s next wave

Banks and fintechs: Why the future looks brighter together

Conventional wisdom would have us believe that banks and fintech startups mix about as well as oil and water. And on one hand, there’s some truth in that. Ever since small, agile fintechs began emerging, many regulatory bodies and traditional financial institutions have regarded them with suspicion—if not outright hostility. That isn’t to say the two sides haven’t tried to Read More

By |2020-05-27T17:58:11-05:00February 14th, 2019|Comments Off on Banks and fintechs: Why the future looks brighter together

Overcoming blockchain’s barriers in the banking world

Make no mistake: Blockchain technology stands as a promising disruptor for dozens of current industries, and an enabler of change that will bring forth new opportunities and revenue streams for financial institutions, realtors, retailers and more. Unlike anything that’s come before it, blockchain enables trusted digital relationships without a centralized administration. (And in the case of cryptocurrencies, Read More

By |2020-05-27T17:58:12-05:00January 31st, 2019|Comments Off on Overcoming blockchain’s barriers in the banking world

The prime question: Should banks fear Amazon?

If nearly every banking executive knows just one thing about Amazon founder/CEO Jeff Bezos, it’s this: He’s relentless. Literally. Before settling on “Amazon,” Bezos wanted badly to name his nascent ecommerce site “Relentless.” While talked out of the idea, he still has a clear fondness for it. Go ahead: Click on relentless.com or enter it into your web Read More

By |2020-05-27T17:58:14-05:00November 29th, 2018|Comments Off on The prime question: Should banks fear Amazon?

Three digital transformation strategies that breed success

By and large, banks have mastered the delivery of basic digital services, with 81 percent of consumers using their banks’ channels in some form or other, according to Oracle’s New Digital Demand in Retail Banking survey. While customers report that they’re generally very satisfied with these basic services, their experiences with more complex banking services fall short. Read More

By |2020-10-29T11:35:36-05:00October 31st, 2018|Comments Off on Three digital transformation strategies that breed success