Let’s get digital: Fiserv picks four trends for 2018

Figuring out the ones and zeros of banking—and doing it expertly—has historically separated those who’ve won from the zeroes. But anyone who rests on their cyberlaurels going into 2018 will likely be in for a series of rude awakenings. Aside from the unshakable fact that hackers, for example, won’t stand still, banking to customers in a more Read More

By |2020-05-27T17:58:42-05:00January 2nd, 2018|Comments Off on Let’s get digital: Fiserv picks four trends for 2018

Buy-in by degrees: Five ways to bolster your bank’s cybersecurity awareness

For many financial institutions, information security awareness programs are a regulatory requirement. Yet requirement doesn’t by any means equal enjoyment: They represent a major pain point for most and are frequently seen as an annual obligation.  Their value is often difficult to quantify; thus they get little funding or attention. But once implemented, these programs mount an Read More

By |2020-05-27T17:58:42-05:00December 11th, 2017|Comments Off on Buy-in by degrees: Five ways to bolster your bank’s cybersecurity awareness

Open for business: Best practices to implement open API

With the advent of open API banking, the banking world stands on the cusp of dramatic changes in both its value chain and partner ecosystem. This calls for a radical rethinking and bigger steps towards an open API-banking world. Serious deliberations dominate the discussion over merits and pitfalls of open APIs as the banking community looks for Read More

By |2020-05-27T17:58:44-05:00October 30th, 2017|Comments Off on Open for business: Best practices to implement open API

Wear the action is: The wearable ecosystem meets the future of banking

In this one instance, you don’t have to check your smartwatch to know what time it is: The moment for wearables to advance has arrived. Financial mobility will see corresponding improvements; in other words, those really limited first-gen watch apps for banking will improve dramatically. The latest Apple Watch marks a major step forward and offers a Read More

By |2020-05-27T17:59:35-05:00October 23rd, 2017|Comments Off on Wear the action is: The wearable ecosystem meets the future of banking

Clever leverage for customers: Enhanced experiences through AI and machine learning

As banks, credit unions, and financial services organizations look to better serve their customers, many seek new, innovative ways to understand wants, needs, and behaviors. Increasingly, this means the use of digital tools and transformation initiatives—as well as customer and predictive analytics, artificial intelligence (AI) and machine learning. All those high-tech means add up to a most Read More

By |2020-05-27T17:59:37-05:00September 20th, 2017|Comments Off on Clever leverage for customers: Enhanced experiences through AI and machine learning

The super-regional sweet spot: Where touch meets tech

Smaller than the so-called “Big 4” banks but vastly larger than community banks and credit unions, super-regional banks stand before  a land of opportunity, says Pat O’Donnell, senior vice president of KeyBank. The Cleveland-based bank (with its $135.8 billion in assets) has the resources to make serious tech investments or strike partnerships with FinTech companies that can Read More

By |2020-05-27T17:59:37-05:00September 18th, 2017|Comments Off on The super-regional sweet spot: Where touch meets tech

Four ways unified communications can boost business

The banking sector has rebounded since the Great Recession—its reputation, not so much. Consumer trust in banks is near an all-time low. But banks are acting to restore their standing and improve the way they do business. And they’re taking advantage of unified communication technology (UC) to do it. With UC tools such as high-definition video conferencing, Read More

By |2020-05-27T17:59:38-05:00September 6th, 2017|Comments Off on Four ways unified communications can boost business

FinTernational: Six global fintech hotbeds

When the fintech companies burst onto the U.S. scene around the time of the financial crisis in 2007-’08, the image was one of young Silicon Valley and Silicon Alley techbros ready to put aging, creaky necktie-wearing bankers and their businesses out to pasture. But here’s what happened instead: Global fintech centers rose to challenge the supremacy of Read More

By |2020-05-27T17:59:39-05:00August 28th, 2017|Comments Off on FinTernational: Six global fintech hotbeds

The message in code: Why banks must step up their user authentication game

Even though there’s no gun present, banks and their customers are being silently robbed. The reason? The mechanisms used to identify, authenticate and authorize users are rife with weaknesses. While banks value convenience in the race to secure customer satisfaction, they must balance it with security. With an estimated 265.9 mobile phone users in the United States, Read More

By |2020-05-27T17:59:40-05:00August 8th, 2017|Comments Off on The message in code: Why banks must step up their user authentication game

Lending a hand: As commercial real estate loans grow, here’s what to know

In their attempts to answer the question that never goes away—“How to drive portfolio growth in the current lending environment?”—many financial institutions have turned to commercial real estate. That’s led to intense competition to win deals. But along with the ever-present question comes an ever-present imperative:  Banks growing their CRE portfolios must satisfy regulators’ concerns over loan Read More

By |2020-05-27T17:59:41-05:00July 25th, 2017|Comments Off on Lending a hand: As commercial real estate loans grow, here’s what to know