Six ways to capitalize on the internet of things

$1.3 trillion: a massive sum, which represents the increased revenues and lower costs that will be created by the Internet of Things (IoT) between 2013 and 2022 in the financial services industry alone, according to Cisco. When you consider the financial opportunity in tandem with the possibilities that IoT offers to gather and disseminate information from an Read More

By |2020-05-27T18:00:11-05:00May 10th, 2016|Comments Off on Six ways to capitalize on the internet of things

Managing exceptions more efficiently

Exceptions are part of every operation in all businesses, but they are a source of particular concern for financial institutions (FIs). Regulatory examinations concentrate on exceptions to regulatory requirements and exceptions to best practices. The fiduciary responsibility that banks have concerning their clients’ money means that operational exceptions carry risk for financial liability and brand integrity. Exceptions Read More

By |2020-05-27T18:00:11-05:00May 3rd, 2016|Comments Off on Managing exceptions more efficiently

Flexible options for cloud computing migration

When it comes to cloud adoption by financial institutions, it’s no secret that the transition to the cloud has come at a slower rate for financial services than for other industries thanks to rigorous data security policies and stringent regulatory requirements. However, pressures to renew banking’s existing technology and applications because of shrinking margins and the emergence Read More

By |2020-05-27T18:00:11-05:00April 27th, 2016|Comments Off on Flexible options for cloud computing migration

Faster funds availability for customers

It’s not a challenge that will dissipate anytime soon: banks’ never-ending efforts to balance security and convenience. If we focus in on convenience, it really boils down to consumers’ lifestyle needs and demands for banking services. Initially, we might think that their expectations are met with new, shiny self-service options and mobile app capabilities. But in reality, Read More

By |2020-05-27T18:00:12-05:00April 6th, 2016|Comments Off on Faster funds availability for customers

The next generation of core systems, maybe

Core data processing at one time was a massive and diverse business that included dozens, if not hundreds of organizations.  Some of the most recognized names in financial technology once operated vast and large data centers scattered about the United States.Recently, I found a copy of the now-defunct Federal Savings & Loan Insurance Corp. magazine from 1985 Read More

By |2020-05-27T18:00:13-05:00March 22nd, 2016|Comments Off on The next generation of core systems, maybe

Enlisting the customer in fighting payments fraud

The level of fraud protection afforded to a business when conducting a transaction is very different from the level of protection offered to consumers. Consumers are allotted sixty days to dispute an unauthorized transaction while businesses are limited merely two days to report fraudulent activity, due to regulations like Article 4A of the Uniform Commercial Code.Although businesses Read More

By |2020-05-27T18:00:13-05:00March 8th, 2016|Comments Off on Enlisting the customer in fighting payments fraud

Top five market shifting trends in payments

For years, financial institutions have been enjoying the fruits of an industry-wide growth rate related to the move to a cashless society. As this trend continues, competition is accelerating from non-bank players and never before has it been so important to understand what is going on in the rapidly evolving debit and credit market. Non-interest income (NII) Read More

By |2020-05-27T18:00:16-05:00December 4th, 2015|Comments Off on Top five market shifting trends in payments

Preserving your legacy with archived data management

Typically, data conversion is costly. It’s no secret that migrating to a new system, whether because of a merger or acquisition, or because it’s simply time to replace a legacy archival system, can be a time-consuming and risk-heavy undertaking. Literally millions of images, reports, statements and signature cards–which must be retained in a financial institution for ongoing Read More

By |2020-05-27T18:00:17-05:00November 4th, 2015|Comments Off on Preserving your legacy with archived data management

Surviving data breaches with robotic process automation

Data breaches have become so common that virtually no business or financial institution is safe. The 2015 Verizon Data Breach Investigation Report confirmed that the top three industries most affected were public, technology/information, and finance. Data breaches cause data integrity to be compromised, including important financial and personal customer information, which puts customers and the organization at Read More

By |2020-05-27T18:00:18-05:00September 9th, 2015|Comments Off on Surviving data breaches with robotic process automation

Customer journey management for added value

For 15 years or more, marketers in retail banking have heard that delivering “the right product to the right customer at the right time” will yield the maximum conversion rate, product penetration and benefits of loyalty and net promoter score that come with a strong multi-product relationship. But this has not come to pass. Why? The answers Read More

By |2020-05-27T18:00:30-05:00August 16th, 2015|Comments Off on Customer journey management for added value