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Banking Strategies
 
NEW Sustaining Innovation for Customers by CHRIS BURRITT
Mar 25, 2015  |  0 Comments  

Banks that are able to innovate on a continuous basis do so by building a culture that sparks and sustains innovation, say past winners of the BAI-Infosys Finacle Global Innovation Awards.

publishers corner
NEW Leapfrogging to Improved Remote Delivery Solutions
TIM DALEY
Mar 24, 2015  | 0 Comments

Startup vendors are dramatically improving the range of remote delivery solutions available to banks by offering them more control, marketing capabilities and a world class end-user experience.

Results of Deposit Pricing Game Theory Exercise
DAN GELLER
Mar 11, 2015  | 1 Comments

Findings from a game theory exercise show that in a competitive-rising-rate environment, we tend to price deposits about 13% above the normal average of the competitive set.

Organizational Change for Digital Banking
STEVEN DELACASTRO
Mar 10, 2015  | 0 Comments

The hardest part of digital banking isn’t the technology; it’s the organizational and process changes needed to support a customer-centric strategy.

Organizational Structure for Innovation
MATT CALMAN
Mar 3, 2015  | 0 Comments

The chances for successful innovation initiatives increase if banks utilize organizational structures that facilitate efficient cooperation.

front burner
Small Business Banking
NEW Solving the Small Business Dilemma
ROLLAND JOHANNSEN AND MARY BETH SULLIVAN
Mar 27, 2015  | 0 Comments

Serving small businesses effectively requires business practices, organizational constructs, and value propositions targeted to this particular market segment.

Technology & Information
NEW Right Cloud, Right Pace, Right Reasons
BOB OLSON, COLIN LACEY AND ASHWINI ALMAD
Mar 23, 2015  | 0 Comments

By and large, banks are justified in taking a cautious approach to cloud computing, which offers financial and operational benefits as well as dangers to be managed.

Deposit Products
NEW Consultative Selling for Long-Term Deposits
NEIL STANLEY AND LARRY MARKS
Mar 20, 2015  | 0 Comments

Banks that want to be more successful selling long-term deposit accounts need to properly prepare their front-line staff to engage with customers in a consultative manner.

Security/Fraud
Behavioral Analytics for Detecting Fraud
CRAIG PRIESS
Mar 18, 2015  | 0 Comments

As bankers grapple with fighting off fraudsters who seek to steal the identities of their customers, they should consider behavioral analytics as a useful weapon in that battle.


featured
Technology & Information
Switching Accounts Made Easier
CHRIS BURRITT
Feb 9, 2015  | 1 Comments

Deluxe Corp.’s SwitchAgent won the Innovation Showcase award at BAI Retail Delivery 2014 for making it easier for consumers to switch banks.

Remote Payments
Real time Payments on the UK Model
KENNETH CLINE
Feb 6, 2015  | 0 Comments

Real-time payments are feasible in the U.S. based on lessons learned in the U.K., according to BAI Payments Connect 2015 speaker Ann Caple.

Investments
Democratizing Finance with Crowdsourcing
KENNETH CLINE
Nov 4, 2014  | 1 Comments

Indiegogo co-founder and BAI Retail Delivery 2014 speaker Danae Ringelmann says crowdsourcing companies can work with banks to ‘de-risk’ early stage investments.

Sales
Hiring Bankers Who Can Sell
KAREN EPPER HOFFMAN
Oct 24, 2014  | 1 Comments

As bank branches move from transactional hubs to sales centers, financial institutions need to focus more on hiring bankers who possess both the ability and desire to sell, say BAI Retail Delivery 2014 panelists.