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Banking Strategies
 
Sustaining Innovation for Customers by CHRIS BURRITT
Mar 25, 2015  |  0 Comments  

Banks that are able to innovate on a continuous basis do so by building a culture that sparks and sustains innovation, say past winners of the BAI-Infosys Finacle Global Innovation Awards.

publishers corner
NEW Banking’s Response to Alternative Finance
CHARLES WENDEL
May 22, 2015  | 0 Comments

Given that alternative finance companies are likely here to stay, banks would be better off viewing them as potential partners rather than as competitors.

NEW Time to Simplify Overdraft Fees
RICK BARHAM
May 18, 2015  | 3 Comments

As overdraft fees face regulatory pressure and consumer complaints, it’s time for bankers to adopt a simpler, more transparent approach.

NEW The Regulatory Effect in Banking
CHRIS SKINNER
May 14, 2015  | 1 Comments

Bankers have many things to worry about but being ‘disrupted’ by alternative industries is not one of them. Reason: too much regulation.

Valid Forecasting of Deposit Accounts
DAN GELLER
Apr 29, 2015  | 2 Comments

A bank’s financial performance tomorrow depends on pricing decisions today. But if projections about tomorrow are false, today’s pricing decisions will be flawed.

front burner
Risk Management
NEW Keeping Data Governance Interesting
AVI KALDERON
May 20, 2015  | 0 Comments

To keep data governance from slipping off their radar, banks need to make these activities interesting and engaging to employees.

Credit Products
NEW Mortgage Opportunity for Community Banks
LITZ VAN DYKE
May 19, 2015  | 0 Comments

Despite the increased regulatory burden, mortgage lending still represents an opportunity for community banks.

Marketing and Promotion
Six Tactics for Developing Banking Products
DAN MOULTRIE
May 13, 2015  | 0 Comments

In their effort to develop new products, bankers should consider utilizing the tactics of purpose, simplicity, speed, security, repetition and surprise.

Call Center
Hanging Up on Wrong Calls
WILL FERGUSON
May 12, 2015  | 0 Comments

To avoid incurring substantial fines as well as customer frustration, bank call centers need to make sure their account databases contain accurate phone numbers.


featured
Technology & Information
Integrating Receivables to Boost Lockbox Revenues
ANNE RAWLAND GABRIEL
Apr 15, 2015  | 0 Comments

Direct Insite won the Payments Innovation Track award at BAI Payments Connect 2015 for developing a product that helps banks trim their accounts receivable costs.

Technology & Information
Bank Innovation Inspired Globally
BILL HIPPENSTEEL
Apr 7, 2015  | 0 Comments

Financial service innovations worldwide depend on the intersection of culture, leadership and societal support, say judges in the BAI-Infosys Finacle Global Banking Innovation Awards.

Technology & Information
Switching Accounts Made Easier
CHRIS BURRITT
Feb 9, 2015  | 1 Comments

Deluxe Corp.’s SwitchAgent won the Innovation Showcase award at BAI Retail Delivery 2014 for making it easier for consumers to switch banks.

Remote Payments
Real time Payments on the UK Model
KENNETH CLINE
Feb 6, 2015  | 0 Comments

Real-time payments are feasible in the U.S. based on lessons learned in the U.K., according to BAI Payments Connect 2015 speaker Ann Caple.