Digital Acceleration

BAI CMO Holly Hughes moderates a conversation with industry thought leaders from Wintrust Financial, Nymbus and BAI on creating a strong customer experience, personalization, and the mix of digital and physical in the “new normal.”

The idea of undertaking a digital transformation can be daunting. It doesn’t have to be. Hear how bank and credit union leaders can accelerate big digital makeovers with “micro-transformations.”

Chris Skinner, digital banking expert, influential commentator and respected author, discusses what the next decade could bring, and he’ll challenge your thinking on what banking might look like.

Existing communications channels are not driving real engagement or delivering desired results. Learn about a different CX channel, the Customer Feed, that can deliver 5X engagement and outcomes.

Learn how NICE Actimize’s multi-layered solution provides end-to-end holistic fraud prevention, from onboarding to ongoing enterprise fraud monitoring.

Learn how to maintain the digital transformation momentum while still effectively meeting your customer demands to provide better engagements in more efficient ways.

Learn how Bold360 by LogMeIn gives you the ability to acquire new customers, support existing customers and empower front-line employees. It solves multiple problems across your customers’ and employees’ journey while improving their overall experience.

Learn how a 114-year-old bank gained relevance in a digital world through open banking. See how open APIs enabled it to choose among technology partners, offer best-of-breed digital services and succeed with all demographics.