BAI provides financial services leaders with fresh perspectives, powerful content, and actionable insights in an engaging environment with countless networking opportunities to connect with peers and industry thought leaders. From private executive roundtable meetings to large multi-day banking conferences, BAI provides a platform to dig deep into critical industry issues, explore cutting-edge innovations, and create meaningful connections, giving financial services leaders the confidence to make smart business decisions and the passion to move the industry forward.

Webinars
  • Your blueprint for price optimization

    Join us for this complimentary BAI webinar to hear about a 20-minute blueprint for implementing market-optimized pricing. You will learn how to identify opportunities that align with your business strategy and product mix, when to optimize, and when to back away.
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  • Driving Efficiency in the New Normal by Automating Reconciliation

    Join us for this complimentary BAI webinar to learn about how you can generate operational efficiencies in the short term and plan for future growth by automating reconciliation.
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  • Empower frontline employees with a centralized knowledge base

    Join us for this complimentary BAI webinar to learn more about how an AI-powered knowledge base can enable a consistent customer experience across physical and digital branches for your bank or credit union.
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  • The New Dimensions of Work: Are you prepared?

    The coronavirus (COVID-19) pandemic is changing how we look at the business model and the future of work, specifically how financial service organizations can use technology to solve critical workforce challenges, in ways they never had to before.
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  • A customer-centric approach to call center authentication

    Your contact center is the frontline of customer experience. It’s where sales are closed, problems are resolved, and loyalty is won. Your contact center can also be a customer’s “final straw” with your company. One in three customers will leave a brand they love after just one bad experience, and 92% would completely abandon a company after two or three negative incidents. Every interaction counts, starting with authentication.
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  • Web Accessibility: Compliance and Better Digital Customer Experience

    In this webinar, you’ll hear insights from industry experts about key accessibility requirements as described in WCAG 2.1, including examples of effective, accessible forms, documents and online data capture for browsers and mobile devices. In addition, you’ll better understand your risks, determine how compliant you are today and formulate a plan to make all your online forms accessible and compliant. In doing so, you can enhance your brand and deliver on the customer experience promise.
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BAI SEMINAR SERIES

BAI Loan Review Certificate Program

BAI’s Loan Review Certificate Program helps you develop the critical skills and expertise to make smart decisions when managing the quality, governance and risk of your organization’s credit and loan portfolios. Learn more about this comprehensive educational program.

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Get Involved

Become a speaker, join a planning committee, attend or exhibit at an event, or serve as a judge. Discover the many ways you can get involved with BAI, and learn how you can make meaningful connections to help move your career, your organization, and the industry forward.

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