Join BAI’s Holly Hughes and JRNI’s Nick Barnes for a discussion on how a seamless, personalized appointment scheduling experience can be the initial impression that leads to customer loyalty.

This webinar will discuss policies and procedures and their function and use within your organization. It will incorporate guidance from regulators, board, management, and staff perspectives. We will also cover communicating policies to staff, and other important tips to make sure that your organization is acting in unison.

Banks are accelerating efforts to offer a variety of digital interaction channels for their customers. Yet customers are looking for human connections and deeper relationships. Can these shifts co-exist?

Join us for this live product demonstration webinar to learn how Genesys technology empowers human connections.

Join us for this webinar to hear Allan and MANTL Co-Founder and CEO Nathaniel Harley discuss Encore’s remarkable story, the long-term value of a high-performing culture, and the essential role of transformational tech partnerships in unlocking explosive growth.

Synthetic identity fraud (SIF) is reported to be one of the fastest-growing types of financial crime in the United States, accounting for billions in losses annually. It’s a growing threat to all financial institutions and particularly to community banks and credit unions. Join us for a discussion led by BAI’s Holly Hughes with NICE Actimize’s Eric Tran-Le and Alak Das about this growing risk and gain insights on how to prevent it.

Join us to hear Momentive’s (maker of SurveyMonkey) Director of Research, Laura Wronski, and Senior Account Executive, Jason Silver, present data on this new and exciting topic.