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How are you communicating with customers differently during the pandemic?

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Featuring insights from:

  • Jennifer Daugherty, Head of Omnichannel Experience and Delivery, USAA
  • Shawn Bradley, Executive Vice President, Consumer Bank Segment Programs, Analytics & Distribution Planning, Regions Bank
  • Lori Dillon, Executive Vice President, Director of Enterprise Marketing, Citizens Financial Group
  • Brad Strothkamp, Senior Vice President, Customer Experience – Corporate Strategy, Digital and Innovation, Wells Fargo

BAI Deep Dive: Customer Experience has additional thought leadership and solutions. Register now.