The current and future state of digital banking

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BAI CMO Holly Hughes moderates a conversation with industry thought leaders on creating a strong customer experience, personalization, and the mix of digital and physical in the “new normal.”


  • Larry McClanahan, chief product officer at Nymbus
  • Tom Ormseth, EVP of digital channels at Wintrust Financial
  • Karl Dahlgren, managing director of research at BAI