BAI Industry Forum Terms & Conditions


Substitutions/Cancellations/Refunds

If you need to substitute or cancel your registration for any reason, please contact BAI Customer Support Services:

  • Send to BAI, 115 S. LaSalle Street, Suite 3300, Chicago, Illinois 60603-3801
  • Fax to 312-683-2373
  • Email to info@bai.org

Substitutions may be made at any time. You will receive a full refund if your cancellation request is submitted to BAI in written form by email or mail on or before September 9, 2019. If you cancel after September 9, 2019, your registration fee is nonrefundable. All refunds will be processed via the method by which they were paid. Rates, terms and conditions are subject to change.

Program Updates/Changes

BAI reserves the right to change/cancel programs when necessary. We are not responsible for travel and venue penalties that may be incurred due to cancellation of any BAI program.

Your Email Address & Privacy

We require your email address to send you confirmation information and details about this event. We will also send you information about other BAI products and exhibitor/sponsor communications, unless you have opted out of receiving these communications. It is BAI's intention and policy to respect your privacy. To learn more view our Privacy Statement.

Onsite Photography & Video

BAI uses photographs and video taken at our events for promotional and other purposes. Your participation/registration at BAI events is acknowledgement of this fact and constitutes permission for such use.

Special Needs

BAI recognizes the need to comply with the Americans with Disabilities Act. Please contact BAI Customer Support Services at 312-683-2464 (800-224-9889) or info@bai.org so that we may accommodate any special needs you may have.