Upcoming Webinars

Relevant content for today's financial services industry, providing you with a new perspective, fresh insights, and timely information. All created to help you navigate the business landscape.

  • How People’s United Bank Transformed Their Digital Store Front

    Oct 29, 2019
    Retail banks are in the midst of transforming their businesses to become digital first and offer more personalized experiences to their customers. People’s United Bank, a community-based, regional bank, sought to provide its customers with a consistent experience across all of its touchpoints and to better compete in the markets they serve.
    Learn More
  • Relationship Profitability and Pricing System Live Demonstration

    Nov 6, 2019
    Customer relationships matter, but only about 20% of relationships create economic profit and the top 1% create most of that value for financial institutions. Join us for this complimentary BAI webinar and learn how to accurately price, analyze and manage portfolios to optimize relationship profitability and best serve your customers during a live demonstration of Kaufman Hall’s Axiom Relationship Profitability and Pricing System™ (RPPS).
    Learn More
  • BAI Banking Outlook Webinar: Preparing for 2020

    Nov 14, 2019
    Are your 2020 business priorities aligned with your customers' expectations? BAI conducted separate surveys to consumers and leaders at financial services organizations to find out. Join us for this complimentary BAI Webinar to gain actionable insights that will help you make smart business decisions in the year ahead.
    Learn More
On Demand Webinars

Learn from other key opinion leaders in the industry on topics that continue to be informative, thought provoking, and relevant in today's financial services world.

  • Improve Stakeholder Experience with Document Automation

    Oct 15, 2019
    Join us for this complimentary BAI webinar where you’ll see how document and workflow automation combined with electronic signatures can improve your stakeholders’ experience with speed and accuracy.
    Learn More
  • Integrated Payables and Receivables: Why Commercial Customers Need Your Help

    Sep 19 - 25, 2019
    Businesses that adopt automation and integration of their complex payables and receivables processes benefit from a greater understanding of their overall cash position and better control over what’s coming in and what’s going out. It’s like putting on a scuba mask and seeing underneath the surface. Join us for this complimentary BAI webinar for insights into how you can help your customers navigate these choppy waters.
    Learn More
  • Compete and Win by Leading in Customer Engagement

    Sep 25, 2019
    It’s never been more important to get customer engagement right. Regulations, competition, and commoditization have resulted in razor-thin margins, which means you need razor-sharp customer engagement to distinguish your brand and win over consumers.
    Learn More
  • Leadership and Innovation

    Sep 10, 2019
    Join us for this 30-minute BAI webinar discussion where members of BAI's Content Development team will discuss current leadership and innovation trends in the financial services industry.
    Learn More
  • Top transformation priorities for improving CX, efficiency and branch performance

    Aug 28, 2019
    Join us for this complimentary BAI webinar to learn about the survey findings and how branch transformation leaders are aligning and engaging their branch staff with modern workforce management solutions.
    Learn More
  • Gaining & Building Trust Throughout the Buying Journey

    Aug 20, 2019
    Baby boomers are the wealthiest generation in American history, and over the next few decades they’ll pass down all that wealth in what is being called the “Great Wealth Transfer.” Financial institutions stand to benefit significantly from this event — but only if they’re properly positioned to serve their new clientele’s needs in the way it wants to be served. To accomplish this and be ready for the coming transfer of wealth, financial institutions must prepare now.
    Learn More
  • Are direct banks winning? A customer perspective

    Aug 13, 2019
    Do you know what direct bank customers are looking for from financial services organizations? Hear what they are saying about their banking preferences in the latest BAI Banking Outlook research.
    Learn More
  • Manage Internal Controls With Automated Reconciliation

    Jul 17, 2019
    Financial institutions are held to strict operating standards to prevent financial misstatements, mitigate fraud and safeguard against failure. So how do financial institutions meet their internal control requirements while also accommodating growth and meeting expectations from consumers for faster payments and more digital methods?
    Learn More
  • How to Engage Customers or Members for Life

    Jun 24, 2019
    Join us for this complimentary BAI webinar and hear from two industry leaders who will challenge you to rethink how you organize teams and technology to deliver a system of engagement that supports the full customer or member lifecycle.
    Learn More
  • The State of Culture and Conduct in Financial Services

    Jun 26, 2019
    Do you know where your culture and conduct strategy stands relative to your industry peers? Hear what Financial Services professionals are saying about the culture and conduct at their organizations in the latest BAI Banking Outlook research.
    Learn More
  • Solving for Consumer Spending Habits

    Jun 13, 2019
    The “I want it all, and I want it now” mentality has permeated all generations and income levels, making it necessary for financial institutions to offer solid cash flow and liquidity solutions to maintain or even grow their share of account holder’s wallets. Join us for this webinar to learn how.
    Learn More
  • ATM Security Tactics for Protecting Your ATM Fleet

    May 23, 2019
    Join us for this complimentary BAI webinar and hear from industry experts who will share insights into the trends and methods by which ATMs are attacked and what you can do to protect your ATM channel.
    Learn More
  • Cybercrime Trends & Hot Topics in Banking

    May 16, 2019
    Join us for this complimentary BAI webinar and hear detailed information on how to prevent the latest information security threats or ways to mitigate the latest vulnerabilities.
    Learn More
  • Next Level ROI: Extending Digitization to Your Customer Agreements

    May 15, 2019
    Join us for this complimentary BAI webinar for insights into how to get maximum ROI from your initial investment in automating your agreements and contracts.
    Learn More
  • Mitigate Fraud & Consumer Friction with Integrated Identity Verification

    May 14, 2019
    Please join us for this complimentary BAI webinar and hear from an industry expert who will share insights into key findings from the Forrester fraud survey.
    Learn More
  • Building a Culture of Compliance

    Apr 10, 2019
    A culture of compliance is not a “nice to have”. It’s critical not only because of the ongoing and evolving regulatory environment, but because it influences how employees behave and their understanding of how their actions impact their organization.
    Learn More
  • BAI Banking Outlook: Business Banking Insights

    Apr 4, 2019
    Do you know what your business banking customers are looking for in a financial services organization? BAI conducted a survey of business owners to find out. Join us for this complimentary BAI webinar to gain actionable insights that will help you make smart business decisions in the year ahead.
    Learn More
  • Best Practices for Eliminating Risks in Your Workplace

    Mar 21, 2019
    Please join BAI and nationally known Labor and Employment Law expert Patricia Wise as we discuss best practices in eliminating Human Resource risks that you may face. From policies and effective training, to upcoming liabilities and potential regulatory changes, this webinar will address key topics related to HR concerns within your institution.
    Learn More
  • Achieving an Optimal Omnichannel Experience Powered by AI

    Mar 20, 2019
    Join us for this complimentary BAI webinar and learn more about how AI is helping financial services organizations to deliver smart, relevant, and personalized customer experiences that make a difference.
    Learn More
  • Transforming Employee Experiences to Transform Your Bottom-Line

    Mar 19, 2019
    Modern consumer experiences, coupled with new technology, have reset customer expectations. Financial institutions must raise the bar on their interactions with existing and potential customers to keep pace. But, differentiated customer experiences are not enough, banking organizations must also create differentiated employee experiences.
    Learn More