Webinars

Home/Webinars/

UPCOMING WEBINARS

Relevant content for today's financial services industry, providing you with a new perspective, fresh insights, and timely information. All created to help you navigate the business landscape.

Retaining and Gaining Customers in the “Next Normal”

July 14, 2020

Join us for this complimentary BAI webinar to learn how a financial institution’s ability to thrive and drive loyalty will lie in its ability to reach consumers — proactively and reactively — with the products and services that address their needs.

Learn More

Payday Lending Rules – What You Need to Know

August 19, 2020

On July 7, 2020 CFPB issued the final rule related to Payday Lending Rule. This final rule revokes the Mandatory Underwriting Provisions of the 2017 Payday Lending Rule. This file rule is scheduled to go into effect in 90 days. Join us for this complimentary BAI webinar for insights into how you can manage these regulatory requirements.

Learn More

ON DEMAND WEBINARS

Learn from other key opinion leaders in the industry on topics that continue to be informative, thought provoking, and relevant in today's financial services world.

The ROI of AI in Banking

June 18, 2020

Join us for this complimentary BAI webinar to learn about AI’s impact on the financial services industry today, and the high-ROI applications, challenges, and critical trends that financial services leaders need to leverage AI for a competitive advantage.

Learn More

Your blueprint for price optimization

June 16, 2020

Join us for this complimentary BAI webinar to hear about a 20-minute blueprint for implementing market-optimized pricing. You will learn how to identify opportunities that align with your business strategy and product mix, when to optimize, and when to back away.

Learn More

The New Dimensions of Work: Are you prepared?

June 11, 2020

The coronavirus (COVID-19) pandemic is changing how we look at the business model and the future of work, specifically how financial service organizations can use technology to solve critical workforce challenges, in ways they never had to before.

Learn More

Driving Efficiency in the New Normal by Automating Reconciliation

June 10, 2020

Join us for this complimentary BAI webinar to learn about how you can generate operational efficiencies in the short term and plan for future growth by automating reconciliation.

Learn More

A customer-centric approach to call center authentication

June 3, 2020

Your contact center is the frontline of customer experience. It’s where sales are closed, problems are resolved, and loyalty is won. Your contact center can also be a customer’s “final straw” with your company. One in three customers will leave a brand they love after just one bad experience, and 92% would completely abandon a company after two or three negative incidents. Every interaction counts, starting with authentication

Learn More

Empower frontline employees with a centralized knowledge base

June 2, 2020

Join us for this complimentary BAI webinar to learn more about how an AI-powered knowledge base can enable a consistent customer experience across physical and digital branches for your bank or credit union.

Learn More

Web Accessibility: Compliance and Better Digital Customer Experience

May 28, 2020

In this webinar, you’ll hear insights from industry experts about key accessibility requirements as described in WCAG 2.1, including examples of effective, accessible forms, documents and online data capture for browsers and mobile devices. In addition, you’ll better understand your risks, determine how compliant you are today and formulate a plan to make all your online forms accessible and compliant. In doing so, you can enhance your brand and deliver on the customer experience promise.

Learn More

What do we do with deposits now?

May 21, 2020

Join us for this complimentary BAI webinar to hear a panel of industry executives provide their insights about what to do with deposits today and the future.

Learn More

Credit Risk Management for the Lingering Effects of COVID-19

May 20, 2020

Join us for this complimentary BAI webinar to acquire key information and insights for appropriate credit risk management in order to minimize potential credit losses and achieve a much better recovery.

Learn More

Using Conversational AI to Rapidly Respond in a Changing Economy

May 19, 2020

Join us for this complimentary BAI webinar to hear examples and explore impactful methods that financial institutions have executed to rapidly adapt to meet customer needs while adjusting to this change.

Learn More