Relevant content for today's financial services industry, providing you with a new perspective, fresh insights, and timely information. All created to help you navigate the business landscape.

Preparing for the “next normal”: Digital ready with e-signatures

August 11, 2020

Join us for this complimentary BAI webinar to hear how esignatures enable FIs to transform digital client experiences and improve efficiencies. Learn how banks are using esignatures to achieve ROIs from critical processes such as account opening documents, mortgage renewals, commercial loans, and remote contracting during times of crisis.

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Keeping up with reconciliation in a world of contactless payments

August 12, 2020

The global pandemic may push digital/online and contactless payments to new heights. Join us for this complimentary BAI webinar to hear why you need to build your case for automated reconciliation now to handle this increase in transactional volumes.

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Payday Lending Rules – What You Need to Know

August 19, 2020

On July 7, 2020 CFPB issued the final rule related to Payday Lending Rule. This final rule revokes the Mandatory Underwriting Provisions of the 2017 Payday Lending Rule. This final rule is scheduled to go into effect in 90 days. Join us for this complimentary BAI webinar for insights into how you can manage these regulatory requirements.

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2020 has changed everything including how you should be planning out your 2021 budget

August 20, 2020

Join us for this complimentary BAI webinar to hear a virtual fireside chat about which digital capabilities the industry is prioritizing next year, why evolving right now is so critical to future survivability, and how organizations are going to pay for the expense given income pressure.

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Learn from other key opinion leaders in the industry on topics that continue to be informative, thought provoking, and relevant in today's financial services world.

Next-Level Banking: Insights from the BAI Global Banking Innovation Awards

March 16, 2016

Each year the BAI Global Banking Innovation Awards showcases exciting, new ways financial services organizations are employing innovation to fulfill customer needs as well as increase share of wallet. Join us as we explore emerging trends in innovation and hear from 2015 Awards winners and finalists on how they’re enhancing value through groundbreaking customer-centric programs and services.

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BAI Payments Connect 2016

San Diego | March 7, 2016

BAI Payments Connect 2016 focuses exclusively on empowering payments leaders, like you, to make smart business decisions with an unbiased, 360° view of payments fraud, strategy, and operations to drive positive change in your organization.

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Rethink Customer Communications: Learn to Personalize Both Message and Medium

February 23, 2016

The right customer communications can do more than inform. They can help you drive additional business and increase loyalty, while also improving compliance and organizational efficiency. Join us for this complimentary BAI Banking Strategies Webinar where the focus will be on business use case examples and Q&A.

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From Transaction Migration to Revenue Generation: The Next Evolution of Customer Intimacy & Advisory Services

February 7, 2016

Our banking ecosystem has been incredibly focused on migrating transactions to lower cost channels and providing convenience to a digitally-enabled generation of consumers. But what comes next? How do we go beyond transactions into interactions? And how do we serve a generation of consumers with heightened expectations and shifting needs?

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Using Advanced AI to Successfully Combat the Post-EMV Fraud Spike

January 6, 2016

Tackling card not present fraud requires technology that is a step ahead of increasingly sophisticated cyber-crime rings. As the U.S. migrates to EMV, CNP fraud in particular is expected to spike as fraudsters turn to new channels. Is your organization ready for the assault? Examine how advanced artificial intelligence and machine learning technologies can mitigate fraud damage, predict and prevent fraud in real-time, and act as a crucial part of a multilayered CNP fraud approach. Broaden your understanding of the industry context related to the migration of EMV in the U.S., and the subsequent rise of CNP fraud.

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Efficient Onboarding Creates Customers for Life: Harness the Power of Process Intelligence

December 15, 2015

First impressions count. If that initial information-intensive interaction with your financial institution is easy, fluid and flexible, a new customer will expect that future transactions will be equally pleasant. Efficient onboarding sets the stage for new customers to become lifetime customers, but creating efficient processes takes tangible data. Learn how your organization can leverage process intelligence to gauge the effectiveness of each step in your onboarding process. Identify any bottlenecks or compliance issues, and determine if a significant percentage of your customers are abandoning at the same step. With these actionable insights, you can make immediate changes for more efficient onboarding, leading to lifetime customers.

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Is Your Institution Ready for Digital Transformation?

November 30, 2015

The pressures of digital transformation are bringing on new and different challenges for financial institutions and the need to innovate is imminent. With technology being the underpinning of this transformation we will explore key data center opportunities to reduce IT infrastructure costs, improve business processes and performance across the enterprise to reduce complexity and deliver profitability. Learn how partnering with the right IT providers can help you remain relevant in the future of banking. Evolving your institution today can drive results, tomorrow.

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How E-Signatures Enable Digital Transactions in the Retail Branch

November 26, 2015

Today’s bank is focused on extending its services through digital and mobile channels to offer remote customers more options for banking anywhere and at any time. At the branch level, customer experience is a top priority and while there are many opportunities for improving the way that customers are served in-branch, the benefits of digital processes aren’t exclusive to those banking remotely. Learn how this top 5 US Bank took their enterprise e-signature platform and extended it to the branch, tackling one of the most challenging and manual in-branch processes; eliminating paper signature cards to completely automate the account openings process.

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Protecting the Digital Payment Revolution

November 23, 2015

Concerns about security and Card Not Present (CNP) fraud are rising. Yet, making transactions easier is key to growing mobile and digital e-commerce. How can financial institutions embrace alternative payments to better service customers without increasing the risk of fraud? Learn how your organization can transform fraud management to better adapt to these changes, from current fraud trends such as CNP fraud to the impact of EMV adoption in the United States. Improve your understanding of device identification, ID authentication, mobile geo-location and other new technologies being leveraged to protect these new types of transactions. Join us for a webinar where we will provide use cases and best practices on addressing these key topics.

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Overcoming Payments and EMV Fraud Challenges Today

October 19, 2015

Fraud and cybersecurity continue to be a key concern for payments leaders as they look to build sustainable strategies for customer and revenue growth. This is especially challenging for fraud executives given the shift to online and mobile banking by consumers, as well as the emergence of new and unprecedented fraud threats. This webinar will showcase proven cybersecurity and fraud mitigation strategies leveraged by financial institutions to combat fraudsters and protect sensitive information.

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