UPCOMING WEBINARS

Relevant content for today's financial services industry, providing you with a new perspective, fresh insights, and timely information. All created to help you navigate the business landscape.

The fraud vs. friction tug of war: What’s winning?

August 4, 2021

Join us for this discussion with Chris Luttrell, CEO of IDology, and Holly Hughes of BAI to hear the latest trends in ID verification and what strategies financial institutions can use to protect their business and improve onboarding while supporting their revenue and growth goals.

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Improving the call experience for financial services communications

August 10, 2021

Join BAI and Darron Cross, Strategic Director of Neustar TRUSTID Solutions, for a discussion on the strategies that have proven to optimize outbound dialing performance for contact center professionals.

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Smart cloudification for fraud and AML

August 18, 2021

Join us for this discussion to hear how a smart cloudification of fraud and AML can help financial services organizations scale and comply to new rules and regulations while fighting fraud in real time.

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ON DEMAND WEBINARS

Learn from other key opinion leaders in the industry on topics that continue to be informative, thought provoking, and relevant in today's financial services world.

Reg F for nonbanks – What you need to know

May 25, 2021

Join us for an overview of the new requirements set forth in Regulation F, the CFPB’s Debt Collection Rule. As of now, this rule will go into effect Fall 2021 – and we want to ensure your organization is prepared.

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The impact of digital acceleration

May 18, 2021

Join us for this complimentary webinar to gain the actionable insights you need to make smart decisions about how best to meet your customers’ needs as their needs and expectations continue to evolve.

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Banking interaction strategy: Engagement and connecting with your customers

May 12, 2021

Join us for a complimentary BAI webinar where Terry Badger, Managing Editor at BAI and UKG industry professionals discuss the strategic approach and technology solutions to make customers happy and employees productive, while growing profits and building long-lasting customer relationships.

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Balance sheet management: Maximizing liquidity with reciprocal deposits

May 5, 2021

Join us for this complimentary BAI webinar to learn how reciprocal deposits have emerged not only as an additional cost-effective tool to secure uninsured deposits alongside FHLB letter of credit and pledging collateral, but also as a means for improving “liquidity at the ready.”

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The myths and realities of STIR/SHAKEN for inbound call centers

April 28, 2021

STIR/SHAKEN is a set of standards designed to reduce spoofing of phone numbers by enabling phone networks to use digital signatures to document the legitimacy of phone calls. This capability is scheduled to be in place by mid-2021.

Join us for this complimentary BAI webinar to learn how to use STIR/SHAKEN, and why it is not a panacea for caller authentication.

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Playing for keeps: How to win and retain depositors and borrowers

April 21, 2021

Join us for this complimentary BAI webinar to hear Brittany Hodak, Chief Experience Officer from Experience.com, and former banker J.J. Slygh, Customer Experience Consultant at Total Expert, share insights to help your institution cultivate customers for life.

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How digital intelligence drives compliance resiliency

April 14, 2021

Join us for this discussion to discover the ways that automation technology including AI, RPA, and NLP can help financial institutions reset and reimagine their business in 2021.

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Think you’re protected? Think again.

April 13, 2021

Join us for a conversation with cybersecurity expert FBI Special Agent Eric Brelsford where he’ll provide insight into the latest schemes impacting financial services organizations today. In this complimentary webinar, you’ll see real examples of perpetrated fraud and learn ways to prevent cybersecurity breaches for your organization.

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Preventing sophisticated fraud attacks in financial services

April 8, 2021

Join this webinar to learn the latest threats from organized crime rings related to the credential marketplace landscape. Observations and evidence around how fraudsters are increasingly reverting to manual (i.e., human-driven) fraud methods, and how to stop them.

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What’s happening at the CFPB and why nonbanks should care

April 6, 2021

The change in the presidential administration has many nonbank financial services leaders on their toes as they watch and wait to understand the implications. This complimentary BAI Webinar will take a closer look at what debt collectors and alternative lenders need to know about the developing regulatory landscape.

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