UPCOMING WEBINARS
Relevant content for today's financial services industry, providing you with a new perspective, fresh insights, and timely information. All created to help you navigate the business landscape.
ON DEMAND WEBINARS
Learn from other key opinion leaders in the industry on topics that continue to be informative, thought provoking, and relevant in today's financial services world.
The ROI of AI in Banking
June 18, 2020
Join us for this complimentary BAI webinar to learn about AI’s impact on the financial services industry today, and the high-ROI applications, challenges, and critical trends that financial services leaders need to leverage AI for a competitive advantage.
Your blueprint for price optimization
June 16, 2020
Join us for this complimentary BAI webinar to hear about a 20-minute blueprint for implementing market-optimized pricing. You will learn how to identify opportunities that align with your business strategy and product mix, when to optimize, and when to back away.
The New Dimensions of Work: Are you prepared?
June 11, 2020
The coronavirus (COVID-19) pandemic is changing how we look at the business model and the future of work, specifically how financial service organizations can use technology to solve critical workforce challenges, in ways they never had to before.
Driving Efficiency in the New Normal by Automating Reconciliation
June 10, 2020
Join us for this complimentary BAI webinar to learn about how you can generate operational efficiencies in the short term and plan for future growth by automating reconciliation.
A customer-centric approach to call center authentication
June 3, 2020
Your contact center is the frontline of customer experience. It’s where sales are closed, problems are resolved, and loyalty is won. Your contact center can also be a customer’s “final straw” with your company. One in three customers will leave a brand they love after just one bad experience, and 92% would completely abandon a company after two or three negative incidents. Every interaction counts, starting with authentication
Empower frontline employees with a centralized knowledge base
June 2, 2020
Join us for this complimentary BAI webinar to learn more about how an AI-powered knowledge base can enable a consistent customer experience across physical and digital branches for your bank or credit union.
Web Accessibility: Compliance and Better Digital Customer Experience
May 28, 2020
In this webinar, you’ll hear insights from industry experts about key accessibility requirements as described in WCAG 2.1, including examples of effective, accessible forms, documents and online data capture for browsers and mobile devices. In addition, you’ll better understand your risks, determine how compliant you are today and formulate a plan to make all your online forms accessible and compliant. In doing so, you can enhance your brand and deliver on the customer experience promise.
What do we do with deposits now?
May 21, 2020
Join us for this complimentary BAI webinar to hear a panel of industry executives provide their insights about what to do with deposits today and the future.
Credit Risk Management for the Lingering Effects of COVID-19
May 20, 2020
Join us for this complimentary BAI webinar to acquire key information and insights for appropriate credit risk management in order to minimize potential credit losses and achieve a much better recovery.
Using Conversational AI to Rapidly Respond in a Changing Economy
May 19, 2020
Join us for this complimentary BAI webinar to hear examples and explore impactful methods that financial institutions have executed to rapidly adapt to meet customer needs while adjusting to this change.