UPCOMING WEBINARS

Relevant content for today's financial services industry, providing you with a new perspective, fresh insights, and timely information. All created to help you navigate the business landscape.

Why you need to own your data: Accelerated PCI & maximized data value

February 3, 2022

During this discussion with thought leaders from BAI and Very Good Security, you’ll learn how you can roll out new products faster by outsourcing data protection and PCI compliance—without giving up ownership of your valuable data.

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Winning the SMB lending battle

February 9, 2022

According to a recent study, digital lending is anticipated to reach a market value of $587.27 billion by 2026. Join Alkami’s VP and general manager of digital account opening & loan origination, Har Rai Khalsa, as he sits down with BAI’s chief marketing officer, Holly Hughes, to discuss how traditional FIs can make loans more accessible to SMBs as well as better compete on innovations and user experience.

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Digital onboarding: Prioritizing customer needs

February 16, 2022

Join us for a discussion led by NCR Terafina’s Kranthi Palreddy Syphax with Joann Marsili, SVP, Chief Marketing Officer of Fidelity Bank and Crystal Radwanski, FVP, Digital Solutions & Innovations Manager of First Federal Bank to learn about approaches to digital innovation, onboarding, and prioritizing customer needs.

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ON DEMAND WEBINARS

Learn from other key opinion leaders in the industry on topics that continue to be informative, thought provoking, and relevant in today's financial services world.

What’s happening at the CFPB and why nonbanks should care

April 6, 2021

The change in the presidential administration has many nonbank financial services leaders on their toes as they watch and wait to understand the implications. This complimentary BAI Webinar will take a closer look at what debt collectors and alternative lenders need to know about the developing regulatory landscape.

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Payments modernization in 2021 is open

March 31, 2021

Payments modernization in 2021 needs to go beyond payments system consolidation to a single open platform that focuses on the unique transaction experience provided while achieving scalability through vendors and commoditized solutions. This approach to orchestrated payment capabilities and an end-to-end payments value chain is built on a cloud-based architecture.

Join us for this discussion to learn the steps to success when undergoing payments modernization in this era.

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Lending reimagined: New strategies for a post-COVID future

March 23, 2021

The difference between flopping and flourishing can be razor thin. Join us for this complimentary BAI webinar for a discussion of COVID-19’s impact on the lending industry and explore new ways to attract, acquire and retain consumers as you move into the next phase of banking.

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The mortgage market and the changes 2020 brought us

March 18, 2021

Join us for this complimentary BAI webinar for insights on this new world and how it impacts lenders. The discussion will also include an overview of recent regulatory changes that (at least in part) will make your lives easier, as lenders and servicers.

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Closing the “trust gap” in financial services

March 9, 2021

Join us for this complimentary BAI webinar to hear how risk-based digital identity verification and authentication techniques can be applied to increase trust in an identity claim at every customer touch point. Achieving a high level of trust helps support strategic goals to reduce fraud losses, improve customer acquisition rates, and enhance digital service capabilities.

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Preparing for the wave of delinquencies and defaults

February 24, 2021

With more rounds of PPP and a dynamic economic environment expected in 2021, financial services organizations are keeping a close eye on their loan portfolios, associated risks and customer communication strategies. Unique behavioral intelligence on consumer phone numbers and emails allows organizations to optimize outreach attempts, improve RPC rates, and enhance customer experience all while meeting regulatory requirements.

Join us for this discussion to understand data and operational strategies that are yielding significant gains.

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Hitting the new curveballs in compliance

February 23, 2021

Join us for this webinar to learn the three greatest trends driving new compliance challenges and what indicators to watch for in your organization.

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Using paperwork automation to reduce costs and unlock growth: A Sunrise Banks case study

February 3, 2021

Join us for this complimentary BAI webinar to hear from a Sunrise Banks executive on how they were able to support their clients through the loan application process. You will also have an opportunity to see a live product demonstration of paperwork automation.

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Route 2021: Insights for the road ahead

January 26, 2021

Where should banks and credit unions accelerate? Where should they detour? Who’s approaching in the rear-view mirror? Tom Brown, CEO of Second Curve Capital and editor-in-chief of Tom Brown’s Banking Weekly, will share his thoughts on what financial leaders should look for in 2021 and how they can prepare.

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Anti-fraud practices for nonbanks – Aligning people, processes and data to provide protection and a positive CX

January 13, 2021

Join us for this complimentary BAI webinar for insights into how you, as a nonbank financial institution, can help protect your customers and the financial institutions you work with from illegal activity and fraud.

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You are a technology company

December 10, 2020

Join us for this complimentary BAI webinar for insights on embracing your technology company status, changing your view of cybersecurity and acting like a technology company.

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Using API-enabled, open banking digital platforms to create meaningful interactions

December 9, 2020

Join us for this complimentary BAI webinar to hear digital insights from industry-leaders Ben Metz and Scott Wittrock and experience a live coding demonstration using the Banno Digital Toolkit, showing how your financial institution can harness the power of plugins and an open API to provide digital banking on a first-name basis.

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What you need to know to prepare for 2021

November 18, 2020

Are your 2021 business priorities aligned with your customers’ expectations? How much has COVID-19 impacted your strategy? 2021 will be a year of uncertainty, are you ready? BAI conducted separate surveys with consumers and leaders at financial services organizations across the country to find out.

Join us for this complimentary BAI Webinar to gain actionable insights that will help you make smart business decisions now and in the year ahead.

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Establishing trust in inbound callers: Not all greens are created equal

November 17, 2020

Join us for this complimentary BAI webinar to hear how contact centers are implementing next-generation technologies to let customers through faster and block out fraudsters.

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Intelligent engagement in commercial banking

November 12, 2020

Join us for this complimentary webinar to see a live product demonstration and learn how Bottomline’s new Digital Banking IQ suite is a one-stop-shop for your business customers to support all of the services you deliver, via the most competitive payments and cash management feature-set available.

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Scaling financial customer service and advice amid COVID-19 chaos

November 10, 2020

How do you retool your contact center and branch offices to deal with this tsunami and scale high-quality service and advice across your customer-facing workforce? The answer lies in self-service automation, human augmentation, digital engagement, and real-time conversational guidance for service and sales staff.

Join us for this complimentary BAI webinar to learn more and see how blue-chip leaders are doing it successfully.

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What has the pandemic done to digital banking?

October 21, 2020

Does your organization have the right strategy in place to respond to the increased adoption and usage in digital banking services? Recently completed BAI Banking Outlook research evaluates the impact of the COVID-19 pandemic on digital banking and the implications for the future. Join us for this complimentary BAI webinar to learn how the pandemic is impacting consumers’ digital banking behavior and how other financial services organizations are responding to this change.

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Using an early warning framework to identify unforeseen risk and manage commercial credit portfolios

September 23, 2020

Join us for this complimentary BAI webinar to hear Moody’s Analytics industry experts share useful tools and strategies for improved credit risk assessment to identify unforeseen risks in your portfolio. The discussion will focus on the capabilities and latest innovations for identifying early warning signals and measurement of credit risk, using Moody’s Analytics award-winning solution suite.

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Mitigating risk from LIBOR contracts

September 17, 2020

Join us for this complimentary BAI webinar to learn how to lead your LIBOR transformation initiatives.

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Where smaller banks and credit unions can win

September 15, 2020

Join us for this complimentary BAI webinar to hear Tom Brown, Editor-in-Chief of Tom Brown’s Banking Weekly and founder and CEO of Second Curve Capital, give insights on the four areas where he sees the greatest opportunity for smaller banks: debit card programs, private banking, SMB banks and pick-your-spots banks.

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