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UPCOMING WEBINARS

Relevant content for today's financial services industry, providing you with a new perspective, fresh insights, and timely information. All created to help you navigate the business landscape.

ON DEMAND WEBINARS

Learn from other key opinion leaders in the industry on topics that continue to be informative, thought provoking, and relevant in today's financial services world.

Making the Power of Personalization Work for You

February 5, 2020

Personalization is top of mind for financial services leaders because they recognize its potential to address the expectations consumers have for customized, relevant and valuable experiences. Join us for this complimentary BAI webinar and hear from industry veterans who will share tangible insights around operationalizing and deploying a personalization strategy to help you reach customers individually, while maximizing impact and engagement.

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Fair Lending and the Proposed Disparate Impact Changes

January 30, 2020

As a result of the Supreme Court’s 2015 ruling in Texas Department of Housing and Community Affairs v. Inclusive Communities Project, Inc, HUD issued proposed amendments to its interpretations of the Fair Housing Act’s disparate impact standard. The amendments propose a new burden-shifting framework that requires the plaintiff to satisfy five distinct elements. Join us for this complimentary BAI webinar for insights into the proposed amendments and the impact they will have on financial institutions and their customers.

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How top performing financial institutions get maximum impact from ECM

January 22, 2020

In this webinar, automation and efficiency experts will discuss some surprising and revealing findings about how top performing financial institutions outshine their peers by properly leveraging enterprise content management (ECM) solutions. Cornerstone Advisors will present research showing how improvement in operational measures like cost, quality and speed of delivery can equal big savings for any financial institution, regardless of asset size. Join us for this complimentary BAI webinar to learn how every efficiency bump provided by properly leveraging your existing enterprise content management (ECM) solution adds up and impacts your organization.

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Winning Through a Mobile-First Banking Experience A Radius Bank Case Study

January 14, 2020

Join us for this complimentary BAI webinar and hear from Radius Bank executives on how they measure the success of their mobile initiative, and what problems they were looking to solve. You will also have an opportunity to see the Radius Bank mobile application in action.

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Reimagine Financial Services with Digital Identity

December 12, 2019

Join us for this complimentary BAI Webinar for insights into how digital ID verification can accelerate onboarding and speed up business without the pain intensive paper driven processes.

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5 Ways Bots Can Help Deliver a Better Customer Experience

December 11, 2019

Financial services companies are well-aware that delivering exceptional service and support is the key to staying competitive in today’s market. Balancing the increasing needs of customers, with the cost of personalized, immediate, and consistent support can be challenging. But with the right technology in place, companies of all sizes are delivering all of this with the power of AI-powered chatbots. Join us for this complimentary BAI webinar to learn how financial service organizations are leveraging chatbots with AI and Natural Language Processing to set themselves apart and achieve fantastic results.

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BAI Banking Outlook Webinar: Preparing for 2020

November 14, 2019

Are your 2020 business priorities aligned with your customers’ expectations? BAI conducted separate surveys to consumers and leaders at financial services organizations to find out. Join us for this complimentary BAI Webinar to gain actionable insights that will help you make smart business decisions in the year ahead.

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Rethinking Sales Incentives: Using Data Insights to Drive the Right Sales Behaviors

November 7, 2019

Join us for this complimentary BAI webinar and hear insights from, Xactly Vice President and Solutions Evangelist, Erik Charles who will discuss the current challenges institutions face, the risk of a knee-jerk response, and best practices to improve and optimize incentive compensation planning by using data insights.

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Relationship Profitability and Pricing System Live Demonstration

November 6, 2019

Customer relationships matter, but only about 20% of relationships create economic profit and the top 1% create most of that value for financial institutions. Join us for this complimentary BAI webinar and learn how to accurately price, analyze and manage portfolios to optimize relationship profitability and best serve your customers during a live demonstration of Kaufman Hall’s Axiom Relationship Profitability and Pricing Systemâ„¢ (RPPS).

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How People’s United Bank Transformed Their Digital Store Front

October 29, 2019

Retail banks are in the midst of transforming their businesses to become digital first and offer more personalized experiences to their customers. People’s United Bank, a community-based, regional bank, sought to provide its customers with a consistent experience across all of its touchpoints and to better compete in the markets they serve.

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