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UPCOMING WEBINARS

Relevant content for today's financial services industry, providing you with a new perspective, fresh insights, and timely information. All created to help you navigate the business landscape.

Managing digital identity threats through data-driven risk decisioning

July 14, 2022

Join us for this complimentary webinar to learn how this workflow continues to evolve, adding new attributes, additional identity proofing and authentication solutions to the decisioning engine.

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The next phase in omnichannel: Innovative digital solutions that drive outcomes

July 20, 2022

Join us for a discussion led by BAI’s Holly Hughes with Jonas Ng, COO at Laurel Road, on his experience with engagement in banking and how he has leveraged a new kind of digital channel that maximizes the best of omnichannel in one place to drive more outcomes and satisfaction.

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ON DEMAND WEBINARS

Learn from other key opinion leaders in the industry on topics that continue to be informative, thought provoking, and relevant in today's financial services world.

What has the pandemic done to digital banking?

October 21, 2020

Does your organization have the right strategy in place to respond to the increased adoption and usage in digital banking services? Recently completed BAI Banking Outlook research evaluates the impact of the COVID-19 pandemic on digital banking and the implications for the future. Join us for this complimentary BAI webinar to learn how the pandemic is impacting consumers’ digital banking behavior and how other financial services organizations are responding to this change.

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Using an early warning framework to identify unforeseen risk and manage commercial credit portfolios

September 23, 2020

Join us for this complimentary BAI webinar to hear Moody’s Analytics industry experts share useful tools and strategies for improved credit risk assessment to identify unforeseen risks in your portfolio. The discussion will focus on the capabilities and latest innovations for identifying early warning signals and measurement of credit risk, using Moody’s Analytics award-winning solution suite.

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Mitigating risk from LIBOR contracts

September 17, 2020

Join us for this complimentary BAI webinar to learn how to lead your LIBOR transformation initiatives.

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Where smaller banks and credit unions can win

September 15, 2020

Join us for this complimentary BAI webinar to hear Tom Brown, Editor-in-Chief of Tom Brown’s Banking Weekly and founder and CEO of Second Curve Capital, give insights on the four areas where he sees the greatest opportunity for smaller banks: debit card programs, private banking, SMB banks and pick-your-spots banks.

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Fintech and compliance – Partnering for success

September 10, 2020

Join us for this complimentary BAI webinar for insights into how you can begin exploring fintech partnerships and prepare to address key areas of compliance.

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2020 has changed everything including how you should be planning out your 2021 budget

August 20, 2020

Join us for this complimentary BAI webinar to hear a virtual fireside chat about which digital capabilities the industry is prioritizing next year, why evolving right now is so critical to future survivability, and how organizations are going to pay for the expense given income pressure.

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Payday Lending Rules – What You Need to Know

August 19, 2020

On July 7, 2020 CFPB issued the final rule related to Payday Lending Rule. This final rule revokes the Mandatory Underwriting Provisions of the 2017 Payday Lending Rule. This final rule is scheduled to go into effect in 90 days. Join us for this complimentary BAI webinar for insights into how you can manage these regulatory requirements.

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The state of diversity, equity and inclusion in financial services

August 18, 2020

Does your organization have the right structure in place to support diversity, equity and inclusion initiatives that will truly make a difference? Recently completed BAI Banking Outlook research evaluates the state of the industry for what’s working and where the opportunities lie.

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Keeping up with reconciliation in a world of contactless payments

August 12, 2020

The global pandemic may push digital/online and contactless payments to new heights. Join us for this complimentary BAI webinar to hear why you need to build your case for automated reconciliation now to handle this increase in transactional volumes.

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Preparing for the “next normal”: Digital ready with e-signatures

August 11, 2020

Join us for this complimentary BAI webinar to hear how esignatures enable FIs to transform digital client experiences and improve efficiencies. Learn how banks are using esignatures to achieve ROIs from critical processes such as account opening documents, mortgage renewals, commercial loans, and remote contracting during times of crisis.

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Keeping up with reconciliation in a world of contactless payments


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Retaining and Gaining Customers in the “Next Normal”

July 14, 2020

Join us for this complimentary BAI webinar to learn how a financial institution’s ability to thrive and drive loyalty will lie in its ability to reach consumers — proactively and reactively — with the products and services that address their needs.

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The ROI of AI in Banking

June 18, 2020

Join us for this complimentary BAI webinar to learn about AI’s impact on the financial services industry today, and the high-ROI applications, challenges, and critical trends that financial services leaders need to leverage AI for a competitive advantage.

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Your blueprint for price optimization

June 16, 2020

Join us for this complimentary BAI webinar to hear about a 20-minute blueprint for implementing market-optimized pricing. You will learn how to identify opportunities that align with your business strategy and product mix, when to optimize, and when to back away.

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The New Dimensions of Work: Are you prepared?

June 11, 2020

The coronavirus (COVID-19) pandemic is changing how we look at the business model and the future of work, specifically how financial service organizations can use technology to solve critical workforce challenges, in ways they never had to before.

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Driving Efficiency in the New Normal by Automating Reconciliation

June 10, 2020

Join us for this complimentary BAI webinar to learn about how you can generate operational efficiencies in the short term and plan for future growth by automating reconciliation.

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A customer-centric approach to call center authentication

June 3, 2020

Your contact center is the frontline of customer experience. It’s where sales are closed, problems are resolved, and loyalty is won. Your contact center can also be a customer’s “final straw” with your company. One in three customers will leave a brand they love after just one bad experience, and 92% would completely abandon a company after two or three negative incidents. Every interaction counts, starting with authentication

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Empower frontline employees with a centralized knowledge base

June 2, 2020

Join us for this complimentary BAI webinar to learn more about how an AI-powered knowledge base can enable a consistent customer experience across physical and digital branches for your bank or credit union.

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Web Accessibility: Compliance and Better Digital Customer Experience

May 28, 2020

In this webinar, you’ll hear insights from industry experts about key accessibility requirements as described in WCAG 2.1, including examples of effective, accessible forms, documents and online data capture for browsers and mobile devices. In addition, you’ll better understand your risks, determine how compliant you are today and formulate a plan to make all your online forms accessible and compliant. In doing so, you can enhance your brand and deliver on the customer experience promise.

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What do we do with deposits now?

May 21, 2020

Join us for this complimentary BAI webinar to hear a panel of industry executives provide their insights about what to do with deposits today and the future.

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